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Must know
  • Billing History lists your platform subscription invoices — what you pay Uplifter — not the invoices your families pay you.
  • A Failed invoice shows the date the charge failed; that’s your cue to fix a card.
  • History only starts appearing once subscription billing begins for your club.
The Billing History card on Settings → Billing & Usage → Subscription Billing is your record of every subscription charge Uplifter has run for your club. Each row shows:
  • Reference — the invoice’s unique reference number.
  • Period — the billing period the charge covers, shown as a “Month Year” label. On a yearly plan, one charge covers the whole year (the label just marks when that period starts).
  • Amount — what was billed.
  • Status — Paid, Pending, Processing, Failed, or Void.
  • Date — when it was paid, or when the charge failed.
Reading the statuses:
  • Paid — the charge went through; you’re all set.
  • Pending — the invoice has been created and is waiting to be charged.
  • Processing — the charge is currently underway.
  • Failed — the charge didn’t go through after every card was tried. Update your card and clear the balance.
  • Void — the invoice was cancelled and is no longer owed.
If you haven’t been billed yet — for example, you’re still in your free trial — you’ll see “No invoices yet” with a note that history appears once subscription billing begins. A Failed row means the charge didn’t go through and your 30-day grace period has already started. Fix your card and clear the balance before that grace period runs out. Related: What happens when my subscription payment fails? · How do I add, remove, or set a default payment card? · What is my billing anniversary and renewal date?