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Must know
  • Available on plans that include Waitlists — if the Waitlist step is missing from the program builder, it isn’t enabled. Ask your Uplifter contact.
  • People are promoted in the order they joined: first-come, first-served by join date.
  • There’s no separate roster to keep. A waitlisted athlete simply carries a Waitlisted status on their program enrollment.
A waitlist lets families line up for a program that has already hit its capacity instead of being turned away. When a program is full and its waitlist has room, the registration button on your public site changes to Join Waitlist. Each program keeps its own ordered list. When a spot opens — because an existing enrollment is cancelled, or because you promote someone by hand — the next athlete in line is moved off the waitlist and enrolled. For paid programs, their saved card is charged for the program price at that moment (recurring programs charge one period and start an ongoing subscription). Free programs enroll the athlete straight away with no charge. A waitlist only does anything once the program reaches its Maximum Capacity, so the program needs a capacity set for the list to matter. Invite-only (application-based) programs can’t use a waitlist. You manage everything from the program’s Waitlist tab: see who’s waiting, in what order, and promote athletes manually. If you turn on Automatic Promotion, Uplifter handles promotions for you the moment a spot frees up. Related: How do I turn on a waitlist for a program? · How do I see who’s on a program’s waitlist? · What happens when a spot opens in a full program? · What’s the difference between a waitlist and the queue?