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Must know
  • There’s a hard cap of $1,000 in processed refunds per club per day.
  • A refund that would push you past the remaining budget is parked for review — no line items are cancelled yet.
  • While any refund is in review, all new refund requests are blocked until it’s resolved.
To protect against mistakes and abuse, each club can process up to $1,000 of refunds per day. The counter resets at midnight UTC, not your local midnight — so if you’re refunding late in the day, the limit may reset sooner or later than you’d expect. What counts toward the cap. Every refund you successfully submit adds to the day’s running total. Refunds that failed, were rejected, or reversed do not count. When you go over. If a refund would take you past the remaining daily budget, it isn’t rejected outright — it’s queued for review instead. Nothing is cancelled and no money moves until the review is resolved. You’ll see a Refund queued for internal review confirmation. One at a time. While a refund of yours is waiting in the review queue, you can’t start any new refunds for your club. Once the queued refund is approved or rejected, normal refunding resumes. Most day-to-day refunds fall well under $1,000. The cap mainly comes up during a large cancellation or a busy refund day. Related: What happens when a refund is queued for review? · Why does a refund cost more than the amount refunded? · What happens after I issue a refund?