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Must know
  • Deactivating an active membership lets current members finish the period they’ve already paid for at no further charge, then their memberships complete. An Active membership must be deactivated before it can be archived.
  • Still required somewhere? If a program, booking, competition, or event still requires the membership, Deactivate Anyway or Archive Anyway removes the requirement from all of them, and reactivating later does not put it back.
  • A membership with an End Date completes on its own once that date arrives (one-time memberships too) and is no longer offered as a membership requirement. One with no End Date never auto-completes.
  • A Completed membership shows Reactivate when it has no End Date or its End Date is after today (edit the date first if it has passed). Archived can’t be undone, and only shows again when your Status filter includes Archived.
From Athletes > Memberships, every membership shows a status badge on its list row, detail page, and card. It moves through five states:
This covers the membership’s own status, not a member’s individual status (Active, Completed, Cancelled, Lapsed, or “Ending [date]” while winding down): see What do a member’s Status, Eligibility and Payment badges mean?.
Moving between states. Every non-archived membership’s ⋯ menu also has View details and Edit, on the list row and the card. Changing a state needs the Edit Training permission and the Memberships plan feature. Publish, Activate now, and Reactivate all refuse with the first thing still missing, such as “A price is required to publish (enter 0 for a free membership).” Deactivating an active membership. A confirmation explains that no new members can join and no further billing cycles are created; current members keep access until their paid period ends, then their memberships complete. Choose Deactivate to go ahead: this also closes the current billing cycle immediately so it can’t be bought, and, if that notification rule is turned on, sends each member’s guardian the opt-in Membership Cancelled notice. Archiving. A confirmation explains it will be hidden from your list and unavailable for purchase, and that this can’t be undone from here. Choose Archive to go ahead: this also archives every billing cycle and, on a plan with a membership-types limit, frees a slot for a new one. Programs, bookings, competitions, or events that still require it. If any program, booking, competition, or event is still linked to it, a second prompt lists them (up to five of each kind by name, plus a count of any that are completed or already have the requirement turned off), and the button becomes Deactivate Anyway or Archive Anyway. Confirming removes this membership from each of them. If nothing is left in a program’s membership requirement, it switches off, so that program stops asking for one. Reactivating later does not restore those requirements, so re-add it wherever still needed. Completing on its own end date. A membership with an End Date completes by itself once that date arrives (one-time memberships too). It’s then silently removed from everything that required it, the same as Deactivate Anyway but with no confirmation, and it’s no longer offered as a membership requirement. Members wind down as they do after Deactivate, and their guardians get the Membership Cancelled notice if that’s on, though when their paid period ends, each member’s own status shows Cancelled rather than Completed. Related: How do I publish or schedule a membership? · What do a member’s Status, Eligibility and Payment badges mean? · How do I restrict a program by level, gender, membership, or achievement? · What are notification rules and reminders?