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Must know
  • Two ways in. From a program’s row menu, Configure opens the settings panel and Edit step-by-step reopens the full builder. A draft always opens the builder.
  • Few hard locks. Only the billing schedule (paid program with active enrollments) and per-session price entry lock. Registration style and schedule changes open a dialog instead.
  • Complete is a wind-down. Upcoming sessions are cancelled, recurring billing ends and enrollments are marked complete. You can set the program back to Active, but that restores nothing.
  • Only drafts can be deleted. A program with any enrollment can’t be deleted.
Before you start. Editing, configuring and completing need the Edit Training permission. Deleting a draft needs Delete Training.
1

Open the program's settings

In Registrations > Programs, open a program’s actions (…) menu and choose Configure. On the program’s own page, click Settings instead. The settings panel, headed with the program’s name, has the tabs General, Schedule, Billing, Requirements, Waitlist, Staff and Registration. Requirements and Waitlist are hidden for Application Required programs, and Waitlist is also hidden when your club has Waitlists off. The program’s page also has a Recurring billing menu (shown when someone is billed) to pause, resume or cancel repeating payments for everyone enrolled.
2

Change it and save

Edit what you need, then click Save Changes. If something is missing, a message names it (for example “Program name is required”). Close (not shown on phones) leaves without saving. To walk the sections one at a time, choose Edit step-by-step (menu or program page) on any Active or Complete program and finish with Save Program. Save as Draft and Delete Draft appear only on drafts.
What locks. Hover a locked field to see why. The Billing Schedule locks once a paid program has an active enrollment (free programs can still change it). Per-session pricing can’t be turned on or off once athletes are enrolled, though the rate stays editable. Proration and Tax Exempt stay editable. What asks first.
  • Registration style. Every style stays selectable. If families have registered, a dialog asks whether to keep the affected athletes registered or remove them, then covers any refund and the new price. It saves on its own with Change registration style. See changing registration style.
  • Days or dates. Booked days show how many athletes are registered. If a change to days or dates reaches registered families, saving opens Changing this program’s schedule. See changing days or dates.
  • Recurring price. If families already pay on a repeating schedule (or hold a waitlist offer), This price change affects families already paying asks whether the new price reaches them. Confirm with Save price change. See price and billing.
  • Capacity. Lowering it below enrollment asks Lower capacity below enrollment? Choose Lower anyway to continue.
Complete a program. There is no Archive button: Complete is how you retire a finished program. Click the red Complete button at the bottom left of the panel, then Yes, Complete in the Complete this program? box. A “Program marked as complete” message confirms it. Registration closes and active and paused enrollments are marked complete. Sessions from today on (your club’s time zone) are cancelled without per-session emails, and waitlisted families are removed. Recurring billing ends, and any payment still owed stays owed. Past sessions and the roster stay for reports. To complete many programs at once, set Status in Bulk edit. Automatic completion. Once a program’s End Date has passed (end of that day, your club’s time zone), an Active program becomes Complete and registration closes. Only the status changes, not the wind-down above. Set it back to Active. Use Status in Bulk edit, or choose Open Registration Now or Schedule Registration under Registration Window in a Complete program’s Registration tab, then save. The program is Active again. If its End Date has passed, move it later too, or the automatic check completes it again. Cancelled sessions and completed enrollments do not come back. Delete a draft. In the builder, Delete Draft asks Delete this draft program? and shows “Draft deleted”. Nothing else can be deleted. Related: What happens when I change a program’s days or dates after families register? · Can I change a program’s registration style after athletes register? · How do I set a program’s price and billing? · How do I edit several programs at once?