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Must know
  • Gift Cards are available on plans that include Gift Cards — if you don’t see them in your dashboard, ask your Uplifter contact.
  • The confirm reads: “If this gift card has already been issued, it will be deactivated (kept for history) instead of deleted. This can’t be undone.”
  • Cards already in families’ hands are untouched — they keep the name, image, and restrictions snapshotted at issue time, keep their balance, and stay spendable at checkout.
  • Deleting or deactivating a design does not reduce your outstanding gift-card liability. That only moves as families redeem their cards. Delete needs the Financials edit permission.
Delete lives in each design’s ··· menu on Store > Gift Cards (both the card view and the table view).

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The two outcomes

  • Nothing was ever issued from it — the design is permanently deleted, along with its item pins, and the toast says “Gift card deleted”.
  • At least one card was issued from it — the design is only deactivated. The toast says “Gift card deactivated — it has already been issued, so its history is kept.” It stays in the catalog, greyed out, with its Active switch off.
Either way, deactivating or deleting removes the design from your website, from the point-of-sale register, and from the Issue gift card picker, which lists Active designs only.

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Softer alternatives

You usually don’t need Delete at all:
  • Turn Available online off to stop selling it on your website while staff can still issue it or sell it at the register.
  • Turn Active off to hide it everywhere, including from staff, without removing it. You can switch it back on at any time.
Both are single switches on the design — available from the catalog card, the table row, or inside the edit dialog — so a seasonal card can simply be parked between seasons. If you need to stop one specific card in a family’s hands rather than a whole design, lock that card instead. Related: How do I create and design a gift card to sell? · How do I lock a gift card, resend its claim email, or fix the recipient? · How do I see gift-card balances and reconcile my outstanding liability?