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Must know
  • Where it shows. Your billing date shows as Next charge on the Current plan card, and as Next billing on Settings > Organization > Overview.
  • How it moves. It moves forward one month or one year each time you are billed. A date on the 29th, 30th or 31st moves to the last day of a shorter month and stays there.
  • The 1st of the month. On a monthly plan with a platform fee, moving from Free to a paid plan puts your renewals on the 1st of each month.
  • What resets it. Only a change that charges a full new period (Free to paid, or an upgrade that also moves you from monthly to yearly) resets the date. Downgrades and monthly or yearly switches on the same plan take effect on it.
Where to find it. Go to Settings > Billing & Usage > Subscription Billing. On the Billing & Plans page, the Current plan card shows Next charge and a date. The big price is what you pay per billing cycle, so a yearly club sees the yearly price beside “/yearly”. If your plan has a platform fee, the card also shows Platform fee and notes that the flat fee is billed in advance and the platform fee after each month ends, for that month. Settings > Organization > Overview shows the same date as Next billing in its Subscription section. The row is hidden when there is no date. How it is set. During a free trial, Next charge is the trial end date. That day becomes your anniversary. Your first invoice is raised on that day or the next. Overview also shows the date to add a payment method by. If you move from Free to a paid plan, your anniversary is the day you moved, except on a monthly plan with a platform fee (see below). How it moves. Each renewal adds one calendar month or year to the previous date. If that day does not exist in the next month, the last day is used, so January 31 bills on February 28, then March 28, then April 28. You are charged on your date. The 1st-of-the-month exception. On a monthly plan with a platform fee, moving from Free to a paid plan ends the first period on the 1st of the next month, and every renewal after that falls on the 1st. The first period can be short but is charged the full flat fee. If you started on a trial, your date stays on the trial end day. Extra monthly invoices. A yearly club pays its plan fee once a year but can still get monthly invoices: Ask Hero usage overage, and the platform fee on plans that carry one (billed after each month ends, on its own invoice). Credits and past due. A referral credit month can settle a monthly invoice with no card charge, and account credit is used before your card. While your club is past due after a failed payment, no new plan renewal invoice is raised, but platform fee invoices still go out. Free plan. The Free plan is never charged. Related: What is my Uplifter subscription and where do I manage it? · How do I switch between monthly and yearly billing? · How do I upgrade to a higher plan? · What is the platform fee on my Uplifter bill, and how is it calculated?