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Must know
  • Plan and permission. Available on plans that include Events. Registering and marking attendance need Edit Events.
  • Register doesn’t enforce anything. Register on the event’s Attendees tab ignores capacity and every requirement.
  • Day-of check-in. Use Events Portal > Search: pick the athlete, then Check In or Late under Today’s Events.
  • Absent emails. Marking Absent sends the missed-attendance email only if your club turned it on, and it may wait for that notification’s delay. Excused never sends it.
Where to find it. Open an event from Registrations > Events. Tabs are Overview, Attendees and Staff, plus Tickets and Check-in with Event Ticketing. On a phone the tabs become a dropdown, and the address keeps your tab. The Attendees tile shows a count such as 12/30 registered, or the count with “no cap”. Overview previews 5 attendees with View All.
1

Register an athlete

On the Attendees tab, click Register. In Register Athlete, open Select athlete… and type a name. It searches all athletes, 50 at a time, and says when more match. Registered athletes are left out (“No available athletes” when none remain).
2

Confirm

Click Register in the dialog. A message says “Athlete registered successfully” and the athlete shows a Registered badge. Each name opens the athlete’s Events tab.
What the badges mean. The event page only shows statuses; it can’t change them. Where to mark attendance.
  • Events Portal. Open Events Portal in the admin sidebar. It opens on Scan Tickets; a club without Event Ticketing sees an unavailable page, so click Search. Type 2 or more characters, pick the athlete, and click Check In (Present) or Late. It lists only today’s events and offers both buttons on every one, even if the athlete isn’t registered, so walk-ins get added with no capacity check.
  • Athlete profile. On the Attendance tab, the pencil icon on a row (Edit attendance) or Add Attendance sets any status and a note. Clear mark goes back to not taken.
  • Ticket scan. A scan marks the athlete Present when the ticket type’s Attendance is Optional at scan or Required at scan, and undoing it restores the earlier status. See How do I check in ticket holders at the door?.
If a Check In or Late replaces someone else’s mark, a message names them and says your change was saved. Absent and Excused. The status picker says Absent sends the family a missed-class email if your club sends them, and Excused sends none. If that notification’s Timing direction is At, it goes out as soon as you mark, even for a future event. Otherwise it waits for the set delay (15 minutes for new clubs): a correction before then sends nothing, and a mark made ahead of the event waits until it ends. Reports differ on Excused: the program attendance report leaves it out of the rate, while Athletes > Attendance and the athlete’s Attendance tab count it against the athlete. Deleting an event. The delete icon asks you to confirm, then removes every registration. It can’t be undone, and is refused if the event has ticket sales or invoice lines. Related: How do I create an event? · How do I assign staff to an event? · How do I buy an event ticket and use it at the door? · What do the attendance statuses mean?