Must know
- Available on plans that include Competitions (off by default).
- Four things decide who can register: the Requirements & Restrictions step, the Registration Window, any Purchase conditions or Entry conditions, and the competition being Live.
- With two or more levels, achievements or memberships picked, All selections must be satisfied for this requirement to be met. switches from any one to all of them.
- A missing membership is offered in the registration flow only when it is on sale online now and the athlete passes its own rules. Otherwise the athlete is blocked. When all selections are required, the memberships that can’t be bought are named.
1
Set the restrictions
Go to Registrations > Competitions and click Add Competition. On Requirements & Restrictions, switch on each card you need. If you switch off a Level, Achievement, Membership or Waiver card, its picks stay (“Kept for when this is switched back on”) but aren’t enforced. Switching off Capacity Limit or Age Restriction clears its numbers.
2
Set the registration window
On Registration Window, choose Open Registration Now or Schedule Registration (an Open Date and Open Time on or before the first day). Registration Closes is prefilled with the competition’s end date at 11:59 PM. If you clear Close Date, registration never closes on its own.
3
Choose the publishing status
On Confirmation, pick Go Live Now to open the competition to families, or Save as Draft to keep it hidden, then click Create Competition. Schedule Go-Live only saves a date. It does not publish the competition. Families can’t see or register for a competition until it is Live.
Any or all. Unchecked, one match is enough. Checked, the athlete needs every selection.
Memberships. Pick a whole membership (Any billing cycle) or one cycle. A red warning appears when families couldn’t buy their way in: a required pick isn’t sold online, or none of your picks are. A family missing one sees a Membership Required banner on Select Athlete. The membership is added to their cart, or they choose one when several qualify.
Waivers. A waiver is only asked for while it is being offered. Outside its availability window or seasons it doesn’t block entry, and a signer age range limits it to athletes in that range.
Purchase and entry conditions. To require something already bought or attended, use Purchase conditions on the competition’s Overview tab or Entry conditions on an event’s page. Each has a How strict setting. See How do I require an earlier purchase before someone can register?
- Refuse early (the default for Purchase conditions): families see buyable items in an Also Required step, and athletes missing something they can’t buy there are ineligible.
- Refuse at checkout: the same Also Required step, but those athletes carry on and are stopped at payment.
- Warn only: tells the family what’s missing and lets them register.
- Entry conditions are checked at checkout, which refuses the entry unless the condition is Warn only.
- Staff are warned, never blocked, so they can always override at checkout.