Skip to main content
Must know
  • Available on plans that include Bookings (off by default).
  • Athlete Registration checks every requirement (level, achievement, age, gender, membership, waiver, medical, file upload) when the family checks out, and a rule can refuse the checkout. Age is compared to today, not the reservation date. Open Registration shows them as information only.
  • A new booking starts Active, and only Active bookings appear on your club website. Change status from the Configure panel on the Bookings list. Completed is applied automatically after the End Date.
  • Duration and Buffer can still be changed after creation, on the Schedule tab of the Configure panel.
Before you start. A booking is a space (open gym, party room) or staff time (a private lesson) that families reserve. You need the Create Training permission (changing a booking later needs Edit Training, deleting needs Delete Training). Go to Registrations > Bookings and click Add booking. The list has a Status filter and a table or card view, and remembers both. An empty list has its own Add booking button.
1

General

Enter the Name (required), description, image and Price (empty means free). If your club has categories, pick a Category. Turn on Require Approval if reservations should wait for your review. Pending reservations do not block time slots or count toward capacity until approved.
2

Schedule

Three cards. Date Range: a required Start Date and an optional End Date. Availability: Simple (tick Days of Week, one Start Time and End Time) or Complex (Add Time Slot rows, each with its own day and times). Duration & Buffer: Duration (minutes), 1 to 480, for fixed-length slots (empty lets families pick a custom range), and an optional Buffer (minutes).
3

Requirements

Choose a Registration Mode (Athlete Registration picks a specific athlete; Open Registration lets any signed-in member book), then switch on the rules you need. Level Requirements and Achievement Requirement appear only when your club has the Training feature (achievements need at least one to exist). Membership Requirement appears only with the Memberships feature. Level, Membership and Waiver rules cannot be switched on with nothing to pick. With two or more items in a Level, Achievement or Membership rule, tick All selections must be satisfied for this requirement to be met. to require all (unticked, any one is enough). A membership rule takes a whole membership (any billing cycle) or specific billing cycles.Switching off a Level, Achievement, Membership or Waiver rule keeps your picks (Kept for when this is switched back on). Switching off Capacity, Age, Gender or File Upload clears what you entered.Capacity is a switch: off means no limit. On, enter Max bookings (1 or more). It counts attendees across overlapping confirmed reservations.
4

Review

Check Review Your Booking and click Create Booking. Uplifter re-checks every step and returns you to the first one with a problem. On success you return to the Bookings list.
If Next is blocked. A message says why: no name, no Start Date (or one after the End Date), a switched-on capacity that is blank or below 1, minimum age above maximum, a switched-on Level, Membership or Waiver rule with nothing selected, no available day or time, a start time not before the end time, or overlapping slots. After you create it. The booking’s page has a Purchase conditions card: require something already bought or attended before this can be purchased (staff can always override at checkout). See Require an earlier purchase. The Configure panel adds a GL code and Status (Active, Inactive, Archived). Archiving a booking that another item requires asks you to confirm (Archive anyway) and removes it from those rules. Ask Hero can propose a booking for you to confirm. Example: How can I offer birthday party slots?. Related: How do booking slots and capacity work? · How do I review and approve booking reservations? · How are bookings priced and paid for? · How do I book a space or private lesson?