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Must know
  • No staff action attaches an existing athlete to an existing guardian. The athlete’s family makes that change.
  • Brand-new athlete: open the guardian’s profile, go to the Athletes tab and use Add athlete. They join that guardian’s family right away.
  • Existing athlete: a family owner or co-manager uses Invite family member, or an adult guardian uses Add athlete from another family, which the athlete’s current family approves.
  • Same person, two records? Merge them in Athletes > Merge Profiles.
Why there’s no link button. Athletes and guardians connect through families. Staff can put a brand-new athlete straight into a guardian’s family, but only the family itself can bring in an athlete who already exists. The athlete’s edit panel has no Guardian field, only a Family access box with Review family connections, and Add guardian creates the guardian only; add athletes from their profile. Athletes > Families, and Open family on the athlete’s profile, show who’s connected but can’t add anyone. If the athlete is brand new, create them under the guardian. There’s no separate linking step.
1

Open Add athlete

Go to Athletes > Guardians, open the guardian, and click Add athlete on the Athletes tab. For an Invited guardian, whose row can’t be opened, use Athletes > Directory > Add Athlete instead (see From the directory below).
2

Enter the athlete's details

First name, Last name and Birth date are required here. Gender and Levels are optional.
3

Place them in the family

Choose the Family if the guardian has more than one, set the relationship (it defaults to Child), and click Add athlete. The athlete joins that family right away, with no approval step.
From the directory. Athletes > Directory > Add Athlete also works: pick the guardian in Guardian, set the family and relationship, then click Create. If the athlete already exists, staff can’t attach them. Point the family to the Family page in the family portal: Same person twice? That’s a duplicate, not a missing link: go to Athletes > Merge Profiles and click Start a merge. The survivor keeps its details, and everything on the duplicate moves over. Related: What is a family, and how does it connect guardians and athletes? · How do I add an athlete to my roster? · How do I merge duplicate athlete or guardian profiles? · How do I invite someone to my family?