Must know
- Pick your tab. Setting up a new club? Start in Self-onboarding to 2.0; it’s for every new club, even one that never used Uplifter 1.0. Club admins and staff use Running your club, coaches For coaches, and parents, guardians and adult athletes For families. Clubs moving from Uplifter 1.0 start in Migrating from 1.0 to 2.0.
- Your plan decides your features. See what your club has under Settings > Organization > Features. A feature marked Not included isn’t on your plan: upgrade your plan if a higher plan includes it, or contact Uplifter support.
- Product updates are listed in Latest updates, and club staff also see them under What’s new in the admin dashboard sidebar.
- Your club website has an address like
your-club.uplifter.app(or your own domain on plans with Custom Domains), and a published site is listed on uplifter.app’s Find your club directory unless you opt out.
your-club.uplifter.app. Families browse your programs, sign up and pay right on your club website, no phone call or paper form needed. Then they use the family portal (the product calls it the Guardian Portal) to see their athletes’ schedule and manage registrations, invoices and billing details. Publish your site and it’s listed by default on uplifter.app’s Find your club directory, where new families can discover you. You can opt your club’s card out under Settings > Website > General > Directory listing. On plans with Custom Domains, you can connect your own web address alongside the uplifter.app one.
Set up your club
Create your club, choose your web address and work through the go-live checklist step by step.
What Uplifter can do
A tour of programs, memberships, billing, communications and the modules your plan includes.
Your club website
How your club’s public website works, from your web address to what families can do there.
Billing and refund rules
The rules for your Uplifter subscription, charging families, fees, refunds and registration.
Ask Hero
Uplifter’s built-in AI assistant answers questions about your club’s data and prepares changes for you to confirm.
Moving from Uplifter 1.0
What comes over when your club moves from Uplifter 1.0, and what to expect along the way.
Programs
Classes, camps and drop-ins: schedules, pricing and capacity.
Waitlists
What happens when a program fills, and how families move in.
Registrations
Online sign-ups, enrolling an athlete yourself and managing enrollments.
Athletes and families
Athlete records, guardians, families and account credit.
Payments and invoices
Take a payment, send an invoice and manage recurring charges.
Refunds
Which purchases you can refund, and where the money goes.
Memberships
Recurring memberships, billing cycles and members.
Communications
Automatic emails, campaigns, texts and chat with families.
Staff
Invite staff, give them roles and track their time.
Where every setting lives
A map of every screen under Settings.
Contact Uplifter support
How to reach Uplifter’s team when you’re stuck.
For coaches
What coaches see and do in the coach portal.
For families
How guardians and adult athletes sign up and pay on your club website, then manage registrations, schedule and invoices in the family portal.
Latest updates
What’s new in Uplifter, newest first.