Skip to main content
Must know
  • A pass belongs to a Family, not to the guardian who paid. Every purchase is made for a Family, and the payer is recorded separately as the Original payer.
  • The pass covers the Family’s athletes. Adults in the Family can spend it. People with shared access can spend it only for the athletes their access covers, and only with the Spend family passes permission.
  • Each purchase is its own holding with its own credits and dates. Two purchases of the same pass never combine.
  • Passes are a plan feature, off by default. If you don’t see Passes under Settings > Registration, contact Uplifter support.
What a pass is. A pass gives holders a special price on the programs you price for it, and can also be required to register. It is an Unlimited pass or a Credit pass (limited uses), billed Per Month, Per Year or One-time. Per Month and Per Year passes renew automatically. Holders pay the lowest price they qualify for (details). Creating one. Go to Settings > Registration > Passes and click Create Pass: see How do I create a pass?. Membership or pass? Both can lower a program’s price and be required to register. They differ in who holds them: Who owns it. At checkout, a buyer in more than one Family picks one under Purchase belongs to. A buyer with no Family is stopped with “Create or join a family before purchasing a pass or punch card.” The pass stays with the Family even if the Original payer leaves it.

Who is covered and who can spend it

Coverage follows Family membership, not guardian links: the pass covers every active athlete in the owning Family, including a co-guardian’s other children once they join it. Separate Families never join. A pass never covers an athlete who is only in another Family, even when one adult belongs to both. An athlete in two Families (say, two households) can use either Family’s pass, depending on whose adult registers. When the pass counts. Only an active holding inside its dates counts. A credit pass with no credits left doesn’t lower the price or meet a pass requirement. A holding waiting on one of its requirements shows Requirements pending and gives no price until it clears.

Older passes and hand-outs

Passes bought before Families. These stay awaiting assignment (“Family not yet assigned” on Family holdings) and keep their previous guardian-based access. If the guardian who holds one is a Family owner or Co-manager, they assign it from Family in the family portal with Assign to family (how). Balances stay intact, and the pass can’t move to another Family afterward. Handing a pass out. Issue pass gives a Family the pass at no charge, with no invoice, payment or automatic renewal (steps). To charge for it, add a Pass line to a manual invoice and choose the Family. Where you see holders. Go to Settings > Registration > Passes, open a pass and choose Family holdings (more). A Family’s page under Athletes > Families shows Family passes and punch cards. Requiring a pass. Besides programs (the Pass Requirement switch, how), store items, event ticket types and a competition’s events can require one with the Family pass condition. Not a punch card. A credit pass is not the separate, optional Punch Cards feature under Financials > Punch Cards. Related: What’s the difference between unlimited and credit passes? · What price does a pass holder pay when they register? · How do I create and sell punch cards? · What’s the difference between a pass and a punch card?