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Must know
  • A credit is spent only on a full-program registration: once per athlete per program, or once per paid billing cycle on a recurring program. Booking a single session never spends one.
  • A credit is spent only when the credit pass gives the lowest price. A credit pass with no credits left stops giving its price and stops meeting a Pass Requirement.
  • Credits reset to the full allocation at each renewal and don’t roll over.
  • Passes are a plan feature, off by default. You can change a pass’s type or credit count later; if families hold it, you choose what current holders get.
The short answer. Both types can give the pass’s price on a program, whenever that’s the lowest price the family qualifies for. The difference is whether it keeps applying or applies only a set number of times. Unlimited pass. While it’s valid, the family gets the pass’s price on every covered registration where it’s still the lowest price offered, with nothing to count down. Credit pass (limited uses). You set a fixed number of credits, spent only on a full-program registration when the pass gives the lowest price (see Must know above). An individual session, whether a drop-in or a session on a Sign up per class program, never spends one: when the program sets a drop-in price for the pass and it’s lowest, a credit pass with credits left just gets that price. For a fixed count of drop-ins, see Punch cards. When credits run out. A used-up credit pass can be bought again at checkout; checkout only blocks a repeat purchase while the held pass still has credits left. Each family purchase keeps its own balance, never pooling with another. Spent credits can come back in some cases, such as a registration-style change dropping the registration; a refund alone doesn’t return one. See Can pass credits be given back?. Setting and changing the type. You choose Pass Type when you create the pass; a credit pass needs at least 1 credit. To change it later, click the three-dot menu on the pass’s row in Settings > Registration > Passes, choose Manage, and edit the Details tab. If families hold it, saving asks what current holders get. See What happens to current holders when I change a pass’s type or credits?. Related: What is a pass and which athletes does it cover? · How do I create a pass? · What happens when a pass holder uses a credit? · What happens to current holders when I change a pass’s type or credits?