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Must know
  • Creating, editing, and deleting athletes each require the matching Athletes permission (create, edit, delete).
  • Viewing the Athlete Directory itself isn’t permission-gated today — any staff member who can reach the dashboard can open it.
  • Opening a guardian’s profile requires the Families view permission.
  • Guardians are the Parent role and are deliberately excluded from your staff lists.
Access to your roster and families is controlled by permissions on each staff member’s role. Here is how those permissions apply today:
  • Athletes — the create, edit, and delete permissions control who can add athletes, edit their details, and delete them. Viewing the Athlete Directory list itself isn’t currently gated: any staff member with dashboard access can open it, whether or not their role includes athlete-view.
  • Families — the view permission controls who can open a guardian’s profile, and the create, edit, and delete permissions control who can add a guardian, change their details, and remove them.
Full admins have everything. For other roles, the dashboard enforces these permissions on the action itself — a teammate without delete, for example, is blocked from removing an athlete. Note that the menus don’t yet hide actions a role can’t perform: everyone sees the same options and only sees the block, as an error, after trying the action. Guardians are the Parent role. Parents and caregivers sign in to the parent portal to manage their own children; they are not staff. That’s why guardians never appear in your staff lists, and internal tools like the athlete’s staff note are hidden from them entirely. Setting up roles and assigning these permissions is done in your staff and settings area — see that documentation for the full setup. Related: What is a guardian and how are they linked to athletes? · What’s on a guardian’s profile? · How do I add an internal note to an athlete?