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Must know
  • Available on plans that include Waitlists — if you don’t see the Waitlist step, ask your Uplifter contact.
  • The Waitlist tab shows nothing until the waitlist is enabled in the program’s settings.
  • Athletes are listed in join order — position #1 is next up.
Each program has its own Waitlist tab where you can see the line at a glance.
1

Open the program

Go to Registrations → Programs and select the program.
2

Open the Waitlist tab

Click the Waitlist tab. If the waitlist isn’t enabled, you’ll see a prompt to turn it on in the program’s settings. Otherwise you’ll see the Program waitlist card.
The card header summarizes the list — how many athletes are waiting, the maximum size if you set one, and an Auto-promote enabled note when Automatic Promotion is on. The table below lists each waitlisted athlete with their position number, name, and the date they joined, in first-come order. Each row has a Promote button for moving that athlete into the program by hand. If the program bills per session, a separate Session waitlists section appears below for athletes waiting on individual sessions. Watch for a Waitlist Payment Pending status when you check the program’s athletes list: that’s someone who was promoted but whose card hasn’t cleared yet. They still occupy a spot in the program during their grace window, so no one else can be promoted into it. Related: How do I manually promote an athlete off the waitlist? · How do I promote someone from a session waitlist? · What happens when a promoted athlete’s payment fails?