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Must know
  • Open Settings > Organization > Overview and select Edit at the top of the page to open Edit Organization Details.
  • Your club website shows the phone number on your default location, and its contact form stays off until you add a contact email.
  • Class times keep the clock time you entered (a 9:00 AM class stays 9:00 AM). Your time zone sets when scheduled registration, scheduled messages and time tracking happen.
  • Only Admins can save. Country is set at signup and only Uplifter support can change it.
Where to find it. Go to Settings > Organization > Overview. The Contact Information card also offers Add contact info or Add a contact email; both open the same panel as Edit.
1

Open Edit Organization Details

Select Edit at the top of the page.
2

Update your details

Fields: Display Name, Street Address, City, State/Province, ZIP Code/Postal Code, Country (read-only), Phone Number, Email, and Time zone. Before payment onboarding, every field is optional, so you can change just one. Once onboarding has started, Street Address, City, State/Province, Postal Code, and Phone Number become required, because your payment account uses this address.
3

Save

Select Save; you see Contact information updated successfully. Your postal code is tidied and your phone saved in international format. Save is blocked if your state/province doesn’t match the country or another club already uses your display name.
What each field is for. Display Name is what families see; leave it blank to keep your legal name (see Display name vs. legal name). Your club website shows your default location’s phone, not this one (change it in your facility settings); this number still appears in the family portal and in notification emails. A phone or address added here fills only a blank on that location, never overwriting one already set. Email is where replies to campaign and notification emails go; leave it blank and those emails (email campaigns) can’t send. If you’ve started payment onboarding. Saving sends your new address to your payment account automatically. If your payment account rejects the address, the save fails and nothing changes: check the address and try again. If it can’t be reached, nothing is saved; try again shortly. For country problems, see country and payment account mismatches. Your time zone. Changing zones never moves a class saved for 9:00 AM. The zone decides when these happen: scheduled registration, scheduled emails and texts, day boundaries (including receipt dates and report date ranges), and time tracking, which a new zone also updates. Search the picker by city, state, or province. The overview shows the zone’s ID (for example America/Toronto), or America/New_York until you pick one. Who can save, and what’s tracked. You need the Admin role; other staff see Edit but Save is refused. Changes reach your club website on its next load and appear in the Activity panel at the bottom of the page, naming each field changed. Related: How do I choose which sports my club offers? · How do I change what my website’s Contact and Facilities pages show? · Where do I find my club’s settings? · What’s the difference between my club’s display name and legal name?