Skip to main content
Must know
  • Your time zone controls scheduled actions — when registration windows open and close, when scheduled SMS campaigns send, and your time-tracking pay periods — so set it correctly.
  • Changing your address after you’ve started payment verification can break your verified setup — a warning is shown when this applies.
  • Country is read-only for admins; only support can change it.
Your contact details live at Settings → Organization → Overview, on the Contact Information card.
1

Open the edit panel

On the Contact Information card, select Edit to open the edit panel. If you haven’t added any details yet, an Add contact info link also appears in the card — it opens the same panel.
2

Update your details

Edit your street address, city, state/province, postal code, phone, email, and time zone. The state/province and postal-code labels adjust to your country. Country itself is shown but read-only.
3

Save

Save the panel. Your overview updates immediately.
Time zone matters Your club’s time zone is the source of truth for scheduled actions — it controls when your program registration windows open and close, when scheduled SMS campaigns send, and how your time-tracking pay periods are measured. Recurring billing and notification reminders run on a fixed schedule and aren’t affected. Set it to your club’s local zone. If you’ve started payment verification Once payment onboarding has begun, the edit panel warns that changing your address can affect your verified payment setup and may require re-running onboarding. Country is always read-only for admins — regardless of onboarding — because it sets your club’s billing entity and currency; only support can change it. If your club and payment account countries differ, see What if my club and payment account countries differ?. Related: How do I choose which sports my club offers? · What if my club and payment account countries differ? · Where do I find my club’s settings?