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Must know
  • You can change a sold membership’s price, billing interval and dates yourself. Nothing is locked. Saving opens Change how this membership bills? instead of refusing the change.
  • Members billed automatically: choose Keep them on their current terms (the default, so only new purchases change), Move them onto the new terms (from the end of their paid period), or Stop their automatic renewal.
  • Interval changes also ask about cycles still on sale: keep them, keep them and add a new one, or close them and move to a new one. Finished billing periods are never changed.
  • Only one member’s Price override or coverage dates still need Uplifter once the membership has active members.
Before you start. You need the Edit Training permission and Memberships on your plan. Only a change to Price, Billing Interval, Start Date or End Date asks questions. Other fields, including Prorate partial periods, just save.
1

Open the membership

Go to Athletes > Memberships, open the … menu on the membership’s row and choose Edit (the membership’s own page has no Edit button). Edit Membership shows This membership has active members when it has any.
2

Change the fields

In Pricing & Billing, change Price, Billing Interval, Start Date or End Date. The end date must be after the start date.
3

Save

Choose Save Changes (a draft shows Save Draft and Publish). If you changed the price or interval and athletes have custom recurring amounts or billing days, Custom recurring billing on this membership comes first: Keep them, or Clear them so they follow the membership’s billing from their next charge.
4

Answer the billing dialog

Change how this membership bills? shows the impact on members and cycles. Answer its questions, then choose Save this change. Success shows Membership updated.
Cancel on either prompt abandons the save. Nothing is written. When the dialog asks. With active members, any price, interval or date change needs the dialog confirmed, even when no question appears. Question 1: cycles still on sale. Asked when the interval changes on a sold membership, or a later end date reopens a closed cycle on a different schedule. Labels are singular for one cycle. Question 2: members billed automatically. Asked when the price or interval changes. A dates-only change never asks it. If someone buys the membership while the dialog is open, it asks again. Common changes.
  • Raise the price for new buyers only: change Price and keep Keep them on their current terms.
  • Change the billing interval: change Billing Interval and answer the dialog.
  • Change one member’s frequency: edit their recurring charge.
One-time and per-session memberships. Price and date changes are copied onto the live cycle. A shorter end date closes any cycle starting after it, and a later one can reopen an expired cycle. What still needs Uplifter. With active members, one member’s Price override or Adjust coverage dates in Manage is refused for club staff, with a message to contact support. Afterward. Staff with View Financials see each price change, and who made it, in the membership’s Activity panel. Archived memberships have no row menu. Choose Archived in the Status filter to see them. Related: How do I set membership pricing and billing? · What are membership billing cycles? · How do I change a member’s price, dates, or pause billing? · What happens when a recurring membership renews?