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Must know
  • One day for the club. The Monthly billing day (1 to 31) is when recurring registrations collect. Days 29 to 31 fall back to the last day of shorter months. Leave it empty to keep each item’s own billing date.
  • You see what moves before it saves, including registrations that would bill again for days already paid.
  • Grace (0 to 365 days) sets when an unpaid invoice turns Overdue. During grace a membership keeps access, but programs and passes don’t.
  • Saving changes needs Edit Financials.
Where to find it. Go to Settings > Financials > Payment Schedule. Opening the page needs View Settings. Loading its values and previewing a change needs View Financials.
1

Set the monthly billing day

Under Global billing dates, enter a day from 1 to 31 in Monthly billing day, or leave it empty so each item keeps its own signup date. The info icon beside the field shows who last changed it.
2

Set the grace period

Under Grace period, enter 0 to 365 days in Grace (days), or leave it empty for none.
3

Save and review what moves

Click Save changes. If you changed the billing day and that affects existing registrations or per-session programs, Change the billing day? (or Clear the billing day?) opens first. It counts the registrations that move and shows examples such as “[date] moves to [date] and bills again for days already paid through [date]”. Registrations whose program or membership ends first are listed under Stops billing:.
4

Answer any questions, then confirm

  • Per-session programs: Bill the days in between (families pay once for the sessions in that short span) or Leave them unbilled (billing picks up on the new day).
  • Registrations with their own billing day: Keep their own days or Clear them onto the club day (they collect once more on their own day, then join the club day).
The confirm button stays disabled until each question is answered. Click Change the billing day (or Clear the billing day), or Keep the current day to back out with nothing saved.
What happens after a move. Each moved registration collects once more on its current date, then moves to the new day (or, when you clear the day, back to its own monthly date). Per-session programs show new advertised price ranges as soon as you save, because their ranges are cut on the billing day. Charges with their own rules. Yearly charges keep their own date, and a single recurring charge can have its own billing date, set with Edit on its page (change a recurring charge). Rate-card programs always bill in advance on the club day, or on the 1st when the field is empty (rate-card billing). How the grace period plays out. Days count on your club’s calendar. With 5 days of grace, an invoice due Tuesday, September 1 is Past due through Saturday, September 5 and Overdue from Sunday, September 6. What else grace changes. A membership’s coverage is extended until the invoice is Overdue. Programs and passes are not extended. A declined recurring charge is retried on later daily runs: a few attempts without grace, or daily through the window with it. Proration. The Proration card sets which program categories prorate partial periods by scheduled sessions, unless a program overrides it on its Billing step. Monthly memberships prorate the first partial cycle by days unless the membership’s own Prorate partial periods switch is off (see membership proration), and passes never prorate. The card itself says memberships always prorate, but a membership’s own switch still wins. See prorating a program. Related: What are recurring charges? · What do the invoice statuses mean? · What happens when a recurring charge fails? · How do I set a program’s price and billing?