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Must know
  • Overdue and Lapsing counts show as badges on the Memberships list, and each membership’s member list can be filtered by them under the Payment filter.
  • Overdue and lapsing athletes show a colored dot in the Memberships column of the athlete directory (red for overdue, orange for lapsing).
  • There are no separate overdue/lapsing pages — these signals live right where you already work.
You don’t need to hunt for members whose payments are slipping — Uplifter surfaces them in a few places you already visit. On the Memberships list. Each membership row shows count badges when it has members needing attention — for example “2 overdue” or “1 lapsing” — so you can see at a glance which memberships have a problem before opening anything. On a membership’s member list. Open a membership and use the Payment filter to show only Overdue or Lapsing members. (There’s a separate Status filter for Active / Completed / Lapsed — note Lapsed, a membership status, is different from the Lapsing payment flag.) Each member also carries a payment-status badge, so you can work straight down the list and open anyone’s panel to follow up. The same filters are available on an individual billing period’s member list. In the athlete directory and profile. In the athlete directory, an athlete with a payment problem shows a colored dot in the Memberships column — red for an overdue payment, orange for a lapsing membership — so the signal reaches you even when you’re working athlete-first. Open the athlete’s profile and each membership row shows its payment-status badge (Paid, Overdue, Lapsing, or Pending).
1

Scan the Memberships list

Look for the overdue/lapsing count badges on each row.
2

Open the membership and filter

Use the Payment filter to show Overdue or Lapsing members, then click Manage on anyone’s row to act.
“Overdue” means a payment has failed — it may still be retrying, or the retries may already be exhausted and the membership lapsed. “Lapsing” means the membership is flagged not to renew — someone cancelled it at period end, or its recurring charge was cancelled — regardless of the end date. From a member’s panel you can pause or resume billing, adjust the member, or cancel. A failed payment recovers on its own once the family updates their card and the next charge succeeds — there’s no manual “charge now” button. Related: What happens when a membership payment fails? · How do I change a member’s price, dates, or pause billing? · What is a membership coverage gap?