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Must know
  • Everything lives on the Billing & Plans page: go to Settings → Billing & Usage → Subscription Billing.
  • Changing your plan or cancelling requires permission to edit billing settings; anyone who can open the Billing & Plans page can manage payment cards.
  • If Uplifter has locked your subscription, the plan-change controls are hidden and a “Subscription Locked” notice appears — contact your Uplifter contact to make changes.
Your subscription is your club’s Uplifter plan: the tier you pay for, how often you’re billed, and the usage limits that come with it. The Billing & Plans page is the one place to see and manage all of it. The page is organized into cards:
  • Current Plan — your plan name, price, billing cycle, and renewal date, plus the Change Plan button.
  • Organization Stats — your current usage against your plan’s limits: athletes, users, programs, events, membership types, and storage (plus a guardians count). Archived membership types aren’t counted toward your membership-types usage.
  • Usage cards — SMS, email, storage, and Ask Hero usage for this period, shown when those features are on your plan.
  • Payment Methods — the cards Uplifter charges for your subscription.
  • Billing History — your past subscription invoices and their statuses.
  • Available Plans — a side-by-side comparison so you can pick the right tier.
If your club hasn’t been assigned a plan yet, you’ll see a No Subscription notice telling you all features are available during the beta period — pick a plan from the comparison table when you’re ready. Related: What is my billing anniversary and renewal date? · How do I add, remove, or set a default payment card? · How do I view my subscription billing history?