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Must know
  • Who can change it. You need View Staff to see availability at all. With it you can edit your own; changing someone else’s also needs Edit Staff.
  • One window per day. Each day has one start and end time, and saving replaces the person’s whole week.
  • Reference only. Shifts don’t check availability, so look at it before you schedule.
  • Two places. You can set the same weekly availability from the staff member’s profile, on the Availability tab.
How it works. You record each person’s standard weekly availability, then create shifts yourself on the Shifts & Assignments tab. There is no recurring-shift generator.
1

Open Employee Availability

Go to My Organization > Schedules and open the Employee Availability tab. Each card shows the person’s name, job title (or Staff), and each day as Mon: 9:00 AM-5:00 PM or Unavailable. Deactivated staff don’t appear; invited staff do.
2

Edit the week

Click Edit Availability on a card. The Edit Availability panel lists Sunday to Saturday. Check a day to make the person available, then set its start and end time.
3

Save

Click Save Changes. Unchecked days are cleared, and the card shows them as Unavailable.
What the sheet opens with. Any weekday with no saved hours opens checked at 9:00 AM - 5:00 PM, and Saturday and Sunday open unchecked. That includes someone who has never saved (their card shows every day as Unavailable) and a weekday you unchecked in an earlier save. Save Changes without edits records those defaults. From the staff profile. Go to My Organization > Staff, open a row’s Actions menu and choose View Profile, and open the Availability tab (Weekly Availability, “Set available hours for each day of the week.”). Turn each day on or off, set the times, and click Save Availability. You see Availability saved or Failed to save availability. If a save doesn’t take. With View Staff but not Edit Staff, you can open someone else’s panel, but saving is refused. On the Schedules page the panel stays open with no message. Without View Staff, the tab reads No staff members found. Add staff first. Tips.
  • Each time you open the panel, uncheck the weekdays the person doesn’t work before saving.
  • After you save, the card can keep showing the old hours. Reload the page to see the update.
  • Nothing checks that the end time is after the start time, so double-check it.
Related: How do I schedule a staff shift? · What’s on a staff member’s profile? · How do I review and approve timesheets?