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Must know
  • Deleting is permanent and removes the athlete for every club they belong to, not only yours. To keep their history, set them to Inactive instead.
  • You must type the athlete’s name to confirm. The Delete athlete button stays disabled until it matches.
  • Enrollments, attendance, evaluations and medical info are deleted. Invoices, payment plans, recurring charges and waiver signatures are kept but no longer linked to the athlete.
  • You need the Delete Athletes permission. Merged athletes and athletes named in a merge or merge request can’t be deleted.
What it removes. Deleting is for records created in error. It removes the shared athlete record, so the athlete also disappears from other clubs and from guardians’ accounts.
1

Open the delete action

On the Athlete Directory, open the athlete’s row menu (or the menu on their card in card view) and choose Delete Athlete.
2

Type the name

In the dialog, type the athlete’s name into the field labelled Type “[athlete name]” to confirm. Capitals and extra spaces don’t matter, accents do. If the athlete has no name on file, type DELETE. A mismatch shows “That doesn’t match. Type the name exactly as it appears above.”
3

Confirm

Click Delete athlete, or Cancel to keep them. Athlete deleted successfully appears.
What happens to their data. Families. The athlete is detached from every family automatically (memberships, invitations, approvals and access grants are removed). When it is refused. An error message gives the reason and nothing is deleted. Uplifter refuses when the athlete was merged into another record, is part of a completed merge, or is named in a merge request (if it is pending, cancel or complete it first). If another club owns the merge or request, the message asks you to contact support. For a duplicate, use Merge Profiles instead. Permission. Delete Athlete shows for all staff, but without Delete Athletes the delete fails after you confirm. Prefer Inactive. Setting the status to Inactive applies to your club only, hides the athlete from the default view, and keeps their history. Each delete is listed in My Organization > Activity log. Related: What do the athlete statuses mean? · How do I pause, cancel, or remove an enrollment? · What is an athlete record?