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Must know
  • Turn on the program’s Pass Requirement card: from the program’s actions menu choose Configure (Requirements tab) or Edit step-by-step (Requirements step).
  • With two or more passes selected, tick All selections must be satisfied for this requirement to be met to require every pass. Otherwise any one qualifies.
  • A pass counts only while it is active, inside its dates and, for a credit pass, has credits left. A pass held by the athlete’s family or added to the same cart qualifies.
  • Families registering online can buy a qualifying pass during registration. Staff enrolling on a family’s behalf are warned and can override.
Requiring a pass turns a program into a holders-only registration. Where to find it. From the program’s actions menu, choose Configure (Requirements tab) or Edit step-by-step (wizard’s Requirements step; a draft opens it from View program). Programs set to Application Required have no Requirements section.
1

Turn on Pass Requirement

Switch on Pass Requirement (“Require athletes to have an active pass to register”).
2

Choose the qualifying passes

Pick one or more passes in the Passes field. With two or more picked, tick All selections must be satisfied for this requirement to be met to require every one; unchecked, any one qualifies. Archived, expired or cancelled picks are tagged.
3

Save

Click Save Changes (Configure) or Save Program (step-by-step). With the switch on and no pass picked, the save is refused: “Select at least one pass when pass restriction is enabled.”
Who qualifies. A pass counts if it belongs to the athlete’s family, one of their guardians or, for an adult athlete, the athlete; a pass held by someone outside the family, such as staff, does not. It must be active and inside its dates, and a credit pass needs credits left; a matching pass in the same cart also counts. What families see. Online registration adds a Pass Required step: Active pass found if they qualify, or a pick of qualifying passes sold online and open to the athlete’s gender (missing ones are added for them when every pass is required). Continue stays disabled until that’s met. With none buyable online, they see No available passes and are told to contact the club; you can give them one free with Issue pass (How do I give a family a pass at no charge?). Checkout refuses a cart that still fails the rule. When staff enroll someone. If you enroll an athlete or invoice a family without the pass, you are warned, not blocked: add the pass to the invoice, or override. Turning it off. Switching the card off keeps its passes (“Kept for when this is switched back on”); a card with none picked gates nobody. If Passes is not included in your club’s plan (see Settings > Organization > Features), existing requirements are kept but not enforced. Many programs at once. Registrations > Programs > Select > Bulk Edit > Pass requirement applies one set of passes to every selected program, replacing what each had. Waitlists. By default, a pass requirement does not stop a family joining the waitlist. Settings > Registration > Waitlists > Who can join > Require memberships and passes before joining (off by default) changes that. Archiving or deleting a pass. Archiving a required pass asks whether to stop requiring it, keep it listed with the gate off, or keep requiring it (new families then have nothing to buy); see How do I archive or restore a pass?. Deleting one removes it from every requirement. Other things a pass can unlock. Store items, event ticket types and competition categories can require a pass too, through their own Family pass condition; only store items and ticket types can soften it to a warning. See How do I require an earlier purchase before someone can register?. Where it shows. The Programs page’s Cards view badges a gated program Pass required; Table view has none. On your club website the program shows a Pass Required label. If your website’s Passes page is turned on, the label links to it. Related: How do I change the requirements on an existing program? · How do I restrict a program by level, gender, membership, or achievement? · How do I archive or restore a pass? · How do I require an earlier purchase before someone can register?