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Must know
  • Where it lives. Medical Forms is under Settings > Athletes, and only club admins can change it.
  • Valid for 180 days by default. You can set 1 to 3650 days. After that, athletes are asked to re-submit.
  • Programs switch it on. A program asks families for medical info only when its Medical Information Requirement is on.
Before you start. Staff with settings access can view this page, but only club admins can save. Anyone else sees an error such as Failed to update settings.
1

Open Medical Forms

Go to Settings > Athletes > Medical Forms to open Medical Information Settings.
2

Turn standard fields on or off

Under Standard Questions, switch each field on or off: Allergies, Medical Conditions, Medications, Emergency Contact, Dietary Restrictions and Insurance Information. While Emergency Contact is on, choose Number to collect, from 1 to 5.
3

Set how long medical info stays valid

Under Medical Info Validity Period, enter Valid for (days), from 1 to 3650, then press Enter or click away to save it.
4

Add your own medical questions

Under Custom Questions, choose Add Custom Question. Enter the Question, pick an Answer Type (Short Answer, Yes/No, Multiple Choice or Checkboxes), add Options for the two choice types, and turn on Required question if families must answer. Choose Add Question.
When changes save. Switches and Number to collect save the moment you change them, with a Settings updated message. Questions save when you choose Add Question or Save Changes, confirmed by Question added, Question updated or Question deleted. What’s on from the start. Allergies, Medical Conditions, Medications and Emergency Contact (one contact) are on. Dietary Restrictions and Insurance Information start off. How validity works. An athlete whose medical info was submitted or updated within the window isn’t asked again during registration or checkout. Once it’s older than that, they’re asked to re-submit it. Managing your questions. Drag a question by its handle to reorder it. Choose Edit to change it, or the trash icon and then Delete to remove it. Families stop being asked a removed question. Not the same as Custom Questions. The Custom Questions card on this page is for medical questions only. The separate Settings > Athletes > Custom Questions page collects general registration questions. How this connects to programs. This page asks families nothing by itself. A program asks for medical info at checkout only when its Medical Information Requirement is on (on the Requirements step), and then asks the fields and questions set here. Related: How do I require waivers, medical info, or forms? · How are an athlete’s medical info and emergency contacts collected? · How do I add custom questions to registration forms? · How do I add my athlete’s medical information?