Skip to main content
Must know
  • Yes, any time. Every style stays selectable. A switch that affects registered athletes or needs a new price opens a dialog that saves the change itself.
  • You decide who stays. Keep affected athletes registered or remove them, and choose a refund: none, full, or set per family.
  • Some settings are cleared. Switching can clear the drop-in price, the rate card or the payment plan.
  • Families aren’t emailed by default. The removal email starts turned off; turn it on in notification settings if you want families told.
Where to find it. In Registrations > Programs, open Configure (General tab) or Edit step-by-step (General step) for Registration Style. All three styles, Enroll in entire program, Sign up per class, Full & Drop-in, stay selectable, and the current one shows what’s booked: “12 athletes enrolled” or “4 athletes signed up for classes”. When the dialog opens. On a saved program, a switch that takes something away from registered athletes or needs a new price opens Change to “[style]” (switching to Full & Drop-in always opens it, to collect a drop-in price). The dialog saves the change itself, separate from Save Changes. In the create wizard, style is a plain choice.
1

Decide who stays

Choose Keep [N] athletes registered (keeping every class; nobody new can register that way) or Remove them from the program. Removing whole-program enrollees asks for a Last day they attend, then they come off the roster. Per-class or drop-in athletes lose only upcoming classes. If anyone removed owes plan payments, Also cancel what they still owe writes them off. Otherwise they stay owed, except where classes were lost. Tick each warning under Before you continue, then click Continue.
2

Set the price and the waitlist

Appears when the new style needs a price or families are waitlisted. Enter the price: Price for the whole program, Price per class or Drop-in price per class. 0 is accepted; blank is not. For waitlisted families, choose Keep them on the waitlist or Take them off the waitlist, and where the new style still sells the whole program, Charge what they were quoted or Charge the new price.
3

Choose a refund

Appears only when you remove athletes or stop families’ repeating payments. Pick No refunds, Refund each family everything they have paid for this program (no proration) or Set each family’s refund yourself, then a Refund to destination.
4

Confirm

Click Change registration style. “Registration style changed” confirms it.
What the switch clears. Leaving Full & Drop-in clears the drop-in price. Switching to Sign up per class removes the rate card (families’ rate-card amounts recalculate without this program) and needs a Price per class. Payment plans turn off on any style except Enroll in entire program. Permissions and limits. You need the same permission as editing a program, and it also covers the refunds. One change can touch at most 150 athletes. Telling families. The Program Change Removal email starts turned off. To email guardians when their athlete’s spot ends, turn it on in Settings > Communication > Notifications. Related: How do I offer full-term, by-class, or drop-in signup? · How do I edit or archive a program? · What happens when I change a program’s days or dates after families register? · What are notification rules and reminders?