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Must know
  • Off until you turn it on: Cash is available to every club; Interac E-transfer only to Canadian clubs.
  • Registration now, payment later: the family is registered right away and the invoice stays due until you record the payment.
  • Not every cart: only signed-in families see it, and not for gift cards, payment plans, event tickets or recurring enrollments.
  • No fees: no service fee, surcharge or processing fee on cash or e-transfer.
1

Open Payment methods & service fees

Go to Settings > Financials > Checkout & Taxes and find the Payment methods & service fees card.
2

Turn on the options you accept

Switch on Cash: “Families register now and pay you directly. The invoice stays due until you record the payment.” Canadian clubs also see Interac E-transfer: “Same as cash: the family sends the transfer and you record it on the invoice.” Neither has a service fee field.
3

Keep an online method on

Keep Cards & wallets or Bank Transfer on: cash and e-transfer don’t count toward “At least one payment method must be accepted”.
4

Save

Click Save Changes.
When families see it. Only at checkout on your club website, and only to signed-in families. It’s hidden when the cart has a gift card purchase or redemption, applied account credit, a payment plan, an event ticket, or a recurring or rate-card enrollment. What families see. A Cash option (and Interac E-transfer, if it’s on) captioned “Pay [club] directly”. Choosing it shows “Pay [club] $45.00 directly by Cash. Your registration is confirmed now and the invoice stays due until [club] records your payment.” with Change payment method and Complete registration. What you get. The registration or order goes through right away, as if paid, and the invoice is issued due that day. The family is emailed the invoice, not a receipt. The invoice page reads “Family chose to pay by Cash at checkout.” Find these on Financials > Invoices under Filters > Payment methods. Settle it. When the money arrives, open the invoice and click Take payment. The family’s choice is already selected under Received elsewhere; set the Date received, add an optional reference, and click Record $[amount]. Full steps: How do I take a payment on an invoice? If the family pays online instead. They can still pay the invoice by card or bank transfer; that method’s service fee and any surcharge are added then. Fees. Cash and e-transfer carry no service fee, surcharge or processing fee, because the money never goes through the payment processor. Once you record it, the invoice’s Organization payout card shows the payout processing fee as $0.00, marked (paid off-platform). These payments never appear on Financials > Transactions or in any payout. Related: How do I choose payment methods and add a service fee? · How do I take a payment on an invoice? · What do the invoice statuses mean? · How do I pay an invoice that’s due or overdue?