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Must know
  • Delete is only on the discount’s detail page and needs the Delete Financials permission. Without it, you don’t see the button.
  • A discount with any purchase or migration history (an order, a started checkout, a recurring charge, or usage imported from your old site) can’t be deleted.
  • To retire a used discount, Deactivate it or edit its Valid to date.
What deleting does. Deleting removes a discount permanently. It works the same for promo codes and automatic discounts.
1

Open the discount

Go to Settings > Financials > Discounts and click the discount’s row (or its card on a narrow screen). You can also choose View details from the row menu.
2

Click Delete

Click Delete in the header, next to Edit and Activate or Deactivate. The list’s row menu has no Delete option.
3

Confirm

In the Delete this discount? dialog, click the red Delete button (or Cancel to keep it). A Discount deleted message appears and you return to the Discounts list.
When deletion is refused. A discount with any purchase or migration history can’t be deleted, even if no one ever paid with it. An error message reads “Cannot delete a discount with purchase or migration history. Set it to expired instead.” and you stay on the detail page. A discount that carries uses over from your old site, or that replaced a migrated program discount, can never be deleted, even if no one has used it here. There is no Expire button, so use one of these instead:
  • Deactivate an Active discount so it stops applying at checkout.
  • Click Edit and change Valid to to end it on the day you choose. You can edit a discount in any status.
Both options need the Edit Financials permission, and the history stays intact either way. For a recurring discount set to Every charge, deactivating or expiring it also stops it on future renewals, which no longer get this discount. Related: How do I activate, pause, or reactivate a discount? · What do the discount statuses mean? · How do I set when a discount code is valid? · How do I review discounts imported from my old Uplifter site?