Skip to main content
Must know
  • Store > Gift Cards needs the Gift Cards and Store features plus View Financials. Creating or duplicating a design needs Create Financials. Editing, the Active switch and Delete need Edit Financials.
  • Amounts must be above 0.00andatmost0.00 and at most 10,000.00. A Buyer chooses amount design with no Maximum tops out at $1,000.00.
  • A new design starts Active and Available online, so it goes on sale on your club website straight away once its Store and Gift Cards pages are on.
  • Editing a design never changes cards already issued from it. Each card keeps its own name, image, restrictions, Transferable setting and pinned items.
Where to find it. Open Store > Gift Cards. New gift card shows for anyone who can open the page, but saving fails without Create Financials.
1

Name it and add a card image

Enter a Name (100 characters max). Card image is optional: click Select Image (recommended: Landscape (8:5), 1200×750px). Without one, the card face is a gradient. The Preview updates as you type, to the right on wide screens and below the fields on narrow ones.
2

Set the pricing

Fixed amount takes one value. Buyer chooses amount takes a Minimum and an optional Maximum, which can’t be lower than the minimum. Amounts allow 2 decimal places. With no Maximum, a Minimum above $1,000.00 leaves no amount a buyer can pick.
3

Choose what it's redeemable on

Under Redeemable on, tick nothing and the card works on anything. Or tick Programs, Memberships, Passes or Store items, then use Limit to specific [items] to pin specific items (up to 20 in total across all categories). The picker lists the first 200 and says when there are more. Unticking a category also clears its pins.
4

Set the three switches

Transferable lets recipients re-gift the card. Available online lets customers buy it on your club website. Active is the master switch. All three start on.
5

Create it

Click Create gift card. You see “Gift card created”, or an error such as “Name is required”, “Preset amount is required”, “Minimum amount is required” or “Maximum must be at least the minimum”.
What the switches do when off. Available online off: website checkout refuses the design, but the point of sale still sells it and staff can still issue it (it shows a Staff-only badge). Active off: nobody can sell it on your club website or at the point of sale, and staff can’t issue from it. Cards already issued stay spendable. If a pinned program is later marked complete or a pinned item is deleted, that pin stops applying. Once no pinned items are left in a category, the card works across the whole category. Managing the catalog. It opens in card view by default, and on narrow screens it stays in card view unless you pick table view. Each card has an Active switch, and clicking the card face opens Edit. Table view adds a search box, an All statuses / Active / Inactive filter and 25 rows per page. The ··· menu offers Edit, Duplicate and Delete. Duplicate shows “Gift card duplicated” and creates “[name] (copy)”, inactive, for you to adjust. Issued cards are under Financials > Gift Cards. Ask Hero. If Ask Hero is on for your club, it can prepare a new design for you to confirm. It needs Create Financials, sets no card image or pinned items, and the design starts Active. Hero issues cards only from a catalog design, so it proposes a new one first when none fits. Related: How do I turn on gift cards and add them to my website? · How do I sell gift cards on my website and at the point of sale? · What happens when I delete a gift card design that has already been issued? · How do I issue a gift card directly to a family?