Skip to main content
Must know
  • Every product is Pickup Only by default. Delivery Only and Pickup or Delivery are marked Coming Soon and can’t be selected.
  • You need at least one active facility. The Pickup Facility picker appears only with two or more. Use organization default saves today’s default facility onto the product; a later default change leaves it alone.
  • The facility’s address checkboxes decide whether buyers see its address. The facility name and opening hours always show.
  • In Store > Orders, open an order to see each item’s pickup facility in the Pickup column.
Before you start. If you don’t see Store, check Settings > Organization > Features and contact Uplifter support if it isn’t included. Adding a product needs Create Financials, editing one needs Edit Financials.
1

Open the product form

Go to Store > Products and add or edit a product.
2

Confirm Fulfilment Type

Under Fulfilment Type, make sure Pickup Only is selected. With no active facility, a red notice says “No facilities are configured for this organization” and links to Settings > Organization > Facilities (Add a facility). Saving fails until you add one.
3

Choose the facility

With two or more active facilities, pick one under Pickup Facility (the default has a Default badge) or keep Use organization default. With one, there is no picker.
4

Save

Click Add Product or Save Changes. The Fulfillment column in the products table shows Pickup.
What buyers see. On your club website, store cards show a Pickup badge and buyers can filter by Any, Pickup or Delivery. The product page shows “Pickup from” and the facility name, with an info button for the address and hours. Checkout shows a Pickup Location card marked In-store pickup, repeated on the receipt and its email. Hide the address. Edit the facility, under Address Visibility: Show this address on program pages and checkout covers the product page and checkout card; Show this address on receipts and invoices covers the receipt and its email. At the front desk. Open Store > Orders, click the order, and read the Pickup column in the Items table. When the buyer collects, choose Fulfill on the item or Fulfill all pending items. Uplifter sends no ready-for-pickup email, so tell buyers yourself. If you delete a facility. Products that used it disappear from your store. To bring one back, edit it and pick a facility by name under Pickup Facility. Use organization default won’t restore it. With one active facility there is no picker, so add a second first. You can’t delete your only facility. Related: How do I add products to my store? · How do I manage and fulfill store orders? · How do I set up a facility? · How do I sell products on my website?