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Must know
  • A downgrade waits for your Next charge date. You keep your current plan, and pay nothing extra, until then. A trialing club moving to Free changes right away.
  • You can’t pick a plan whose limits are below what your club uses today (athletes, staff accounts, programs, events, storage, membership types or locations).
  • A lower paid plan needs a payment method on file before you can confirm.
  • You need permission to edit settings. If you see Plan Changes Unavailable, contact Uplifter support.
Before you start. Only active or trialing subscriptions can change plans. Archived membership types don’t count toward your usage.
1

Open the dialog

Go to Settings > Billing & Usage > Subscription Billing. Click Change Plan on the Current plan card, or click Select on a row in Available plans to open Change Subscription Plan with that plan picked.
2

Pick the plan and cycle

Choose the lower plan (or Free), then Monthly or Yearly in Billing Cycle. A plan with no yearly price can’t bill yearly. Canadian clubs see “plus applicable tax” on prices. If you are over a limit, a Cannot switch to this plan box lists what to reduce and Confirm Change stays disabled. Locations are checked only after you click Confirm Change.
3

Add a payment method if asked

If the lower plan is paid and no payment method is on file, the button reads Add Payment Method. Once you add one, the dialog reopens with the same plan selected.
4

Click Confirm Change

You see “Plan change scheduled for” your Next charge date. A trialing club moving to Free sees “Plan updated successfully!” instead.
What happens next. The Current plan card shows “Scheduled to change to” the new plan, with a Keep [your current plan] button that cancels the change. Every active admin gets the email “Your Uplifter plan change is scheduled”. A different pick replaces a pending change. A cheaper plan is judged by its monthly price, so a cheaper plan on Yearly is scheduled too. Moving from Yearly to Monthly is also scheduled for your Next charge date. On the Next charge date. A cheaper paid plan bills at its own price from then on. A move to Free switches the plan and stops recurring plan charges. If your plan has a platform fee, the fee for the month just closed is still billed separately. A plan-changed email follows. If something is blocked. Related: How do I cancel a scheduled plan change? · How do I upgrade to a higher plan? · How do I switch between monthly and yearly billing? · How do I see how much file storage my club uses, and what’s using it?