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Must know
  • Any staff member can read the note. Saving a change needs the Edit Athletes permission.
  • The note is for your staff only and belongs to your club only. Another club that shares the athlete keeps its own note.
  • The note holds up to 5,000 characters. To delete it, clear the box and click Save note.
  • If someone else saved first, your save is refused and the latest note reloads, replacing your unsaved text. Copy long edits before you save.
Each athlete has one staff note for reminders and background your team should know. Athletes and guardians never see it, in the family portal or anywhere else.
1

Open the athlete

Go to Athletes > Directory and open the athlete. Stay on the Overview tab.
2

Find the Note section

Scroll past the Family section and the Contacts card. Note sits above Medical information.
3

Write and save

Type in the box, then click Save note. The button stays disabled until the text differs from the saved note. “Note saved” confirms it. Under the box, “Last edited by [name]” shows who saved last, or “Not edited yet.”
Deleting the note. Clear the box (blank or spaces only counts as empty) and click Save note. Without Edit Athletes. You can read the note, but saving shows “Only staff can change club-specific athlete fields”. If two people save at once. You see “This note was edited by someone else. Reload to see the latest version before saving again.” The page reloads the latest note and discards what you typed, so re-apply your edit. History. Each added, edited or deleted note is recorded in My Organization > Activity log with who made the change. The entries never show the note’s text. The Activity log needs the View Settings permission, and the athlete’s own Activity tab does not list note changes. Families and coaches never see these entries. Imported notes. If your club moved to Uplifter from a previous system, its notes about athletes were copied into this note as dated lines, oldest first, like “[2024-03-15] text”. A note that already had text was left alone. Related: What is an athlete record? · Who can view and manage athletes and families? · How do I add a staff note to a guardian? · How do I see who changed an athlete’s details?