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Must know
  • Switch off Available for purchase online in the membership’s Details card (⋯ menu > Edit) to hide it from your club website.
  • Hiding stops new online purchases only: current members keep renewing, and staff can still add athletes with Add member.
  • Families who need it for a program are told to contact your club, so you add those athletes yourself.
  • If no membership is left for sale online, the Memberships page drops off your website.
1

Open the Edit form

Go to Athletes > Memberships, click the ⋯ menu on the membership’s row or card, and choose Edit.
2

Turn off Available for purchase online

In the Details card, switch off Available for purchase online (on by default). Its help text reads “When off, this membership is hidden from the marketing site and can only be assigned by an admin.”
3

Save

Click Save Changes (a draft shows Save Draft instead). Saving needs the Edit Training permission.
What hiding does. Families can no longer buy the membership online, and unlike a hidden program, no direct link still sells it. Its status, price and billing stay the same, so current members keep their coverage and renewals. Staff can still add athletes with Add member or put it on an invoice. If it’s your last one online. The Memberships page only shows while your plan includes Memberships, the page is on in Settings > Website > Pages, and at least one membership can be bought online. Hide the last one and the page drops off your site. If a program requires it. A family without it sees “[Membership] cannot be added online” and is asked to contact your club before registering, or “No eligible memberships” when nothing the program accepts is sold online. When you set this requirement on a program, a warning tells you this will happen. Waitlists. Automatic promotion won’t promote an athlete who still needs a hidden membership. Promoting by hand warns you and offers Promote without membership. Grant the membership yourself afterward. Other ways a membership stops selling. Leave it as a Draft, or use the ⋯ menu to Unschedule a Scheduled one or Deactivate an Active one. Deactivating also stops new billing cycles: current members keep access until the end of their paid period, then their memberships complete. Spotting hidden memberships. The Memberships list has no Hidden badge or online filter, so check the switch on the Edit form. Related: How do I hide a program from families or schedule when it appears? · How do I choose which pages appear on my website? · How do I manually add a member to a membership? · What is the membership lifecycle (Draft to Completed)?