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Must know
  • Active discounts get Deactivate. Draft and Deactivated discounts get Activate. Scheduled and Expired discounts have no toggle, and a published discount can’t return to Draft.
  • Activate on a Draft publishes it and starts it today, even if it had a future start date. Edit > Publish keeps the saved start date instead.
  • Deactivating also stops an Every charge discount on upcoming renewals; reactivating resumes it from the next charge. Paid orders never change.
  • An Expired discount comes back by editing its Valid to date or raising its total redemptions, not with a toggle.
Who can do it. You need the Edit Financials permission. Without it the detail page hides the button. The list’s menu still shows it, but the change fails with “Failed to update discount”. Confirmation. The detail page asks you to confirm. Deactivate warns “This code will stop applying at checkout until you reactivate it.” (red button). Activate says “Customers will be able to redeem this code again.” or, on a Draft, “This publishes the discount and starts it immediately.” The row menu (View details, Copy code, Edit, then Activate, or Deactivate in red) acts at once with no confirmation and shows “Discount activated” or “Discount deactivated”.
1

Find the discount

Go to Settings > Financials > Discounts. Open the discount, or use the three-dot menu on its row (phones and tablets show cards with the same menu).
2

Publish a draft

On a Draft, click Activate. It goes live today. If its Valid to date is already past, it shows Expired right away.
3

Pause a live discount

On an Active discount, click Deactivate. It stops applying at checkout and shows Deactivated (Disabled in the Validity column) until you turn it back on. To find these, filter Status by Deactivated.
4

Resume a paused discount

On a Deactivated discount, click Activate. Its dates don’t change, so it shows Expired if Valid to passed or the cap filled while paused, or Scheduled if its start date is still ahead.
Automatic discounts. Discounts that apply with no code use the same controls. Draft and Deactivated discounts never apply at checkout: automatic ones are skipped, and a typed code is refused. Bring back an Expired discount. Edit it and set a later Valid to date, or raise the total redemptions above the uses already recorded (it can’t go below them). You don’t need a new code. Editing a Deactivated discount. Save changes keeps it Deactivated. Only Activate turns it back on. Related: What do the discount statuses mean? · How do I edit a discount? · How do I delete a discount code? · How do I discount recurring memberships or passes?