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Must know
  • A service fee is an optional surcharge you set (a separate % for cards and for bank transfer) to pass some or all of your processing cost to families.
  • It’s different from the processing fee itself, which is always deducted from your payout regardless.
  • Bank transfer is labeled ACH in the US and EFT in Canada; at least one payment method must stay enabled.
Payment methods and service fees live on Settings → Financials → Checkout & Taxes, in the Payment methods & service fees card.
1

Choose which methods families can use

Toggle Cards & wallets (Credit/Debit Card, Google Pay, Apple Pay) and Bank Transfer on or off (the bank option reads ACH in the US and EFT in Canada). You must keep at least one turned on — Uplifter blocks turning both off.
2

Set a service fee (optional)

Each method has its own Service fee field. Enter a percentage to add a surcharge for families who pay with that method at any checkout, or leave it at 0 for no fee. A small Processing badge next to Cards & wallets shows your plan’s actual card processing cost, so you can size the fee against it.
3

Save

Click Save Changes in the page header.
The service fee is your tool for recovering processing costs. Because the processing fee itself can never be charged directly to a customer, a service fee is the only way to shift some of that cost onto the payer. Related: Who pays payment processing fees on my sales? · How do I set up sales tax at checkout? · What does my Financial Overview dashboard show?