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Must know
  • Every status can be edited. The status only changes which save buttons and which Activate or Deactivate toggle you see.
  • Expired isn’t final. A later Valid to, a higher Total redemptions, or a cancelled paid order can bring a discount back to Active.
  • Draft and Deactivated discounts never apply at checkout, whatever their dates.
  • Scheduled and Expired discounts have no toggle. Change them by editing the dates or the cap.
Where to find it. Go to Settings > Financials > Discounts. Each discount shows a status badge on the list and detail page. What the list says. The Validity column has its own wording, separate from the badge: “Not published” (Draft), “Starts [date]” (Scheduled), “Until [date]” or “No end date” (Active), “Ended [date]” (Expired, or just “Expired” if it hit its cap with no end date) and “Disabled” (Deactivated). How a discount gets its first status.
  • Save as Draft makes a Draft.
  • Create Discount makes it Active, or Scheduled if Valid from is a future day.
How it moves after that.
  • Activate on a Draft (row menu or detail page) publishes it and starts it today, even if Valid from was later.
  • Publish in the edit wizard keeps Valid from, so a future start is Scheduled.
  • Deactivate turns an Active discount off. Activate on a Deactivated one turns it back on, but it can land on Scheduled or Expired if the dates or cap say so.
  • The detail page asks you to confirm first. The list row menu applies the change at once and shows “Discount deactivated” or “Discount activated”.
Editing and statuses. A Draft shows Save as Draft and Publish. Every other status shows Save changes. Changing Valid from, Valid to or Total redemptions can change the status: for example, a later Valid to brings an Expired discount back to Active, and moving Valid from to a future day makes an Active one Scheduled. Saving a Deactivated discount leaves it Deactivated. Total redemptions can’t go below the uses already recorded. Dates and uses. Dates follow your club’s local calendar day. A Scheduled discount goes live at your club’s midnight on the start day and stays usable through the whole Valid to day. The cap only expires a discount once it has started. Uses count paid orders only, and a fully cancelled paid order gives its use back. At checkout. Draft, Deactivated, Expired and not-yet-started discounts are refused the same way, for typed codes and automatic discounts. If a code isn’t working, see Why didn’t a discount code apply at checkout?. Renewals set to Every charge. If Discount applies to is Every charge, deactivating the discount, or passing Valid to, stops it coming off the next renewal charge. That charge is full price unless another automatic discount set to Every charge applies. Hitting the Total redemptions cap does not remove the discount from subscriptions that already have it. Filter the list. Click Filters beside the search box and pick one or more statuses under Status. Related: How do I activate, pause, or reactivate a discount? · How do I edit a discount? · How do I set when a discount code is valid? · How do I limit how many times a code can be used?