Must know
- Upgrades apply immediately. On the same billing cycle you pay only the prorated difference, and your Next charge date stays the same.
- Some upgrades charge a full new period. Moving from Free to a paid plan, or to a pricier plan while switching from Monthly to Yearly, charges a full new period now and restarts your billing date.
- A paid plan needs a payment method on file. For Canadian clubs the charge includes sales tax.
- If the charge is declined, your plan stays as it was. If you see Plan Changes Unavailable, contact Uplifter support.
1
Open the dialog
Go to Settings > Billing & Usage > Subscription Billing and click Change Plan on the Current plan card. Or click Select on another row of Available plans to open the same dialog with that plan chosen. A locked subscription shows Locked instead, and the Subscription Locked alert on the page explains why.
2
Pick the plan and billing cycle
In Change Subscription Plan, choose the plan and a Billing Cycle (Monthly or Yearly). Plan Details lists the price, fees and limits.
3
Read the Immediate charge panel
It shows what you pay today. Canadian clubs also see a tax breakdown.
4
Add a payment method if asked
With none on file, the button reads Add Payment Method. Any card, digital wallet or bank account works. Once it is confirmed, the dialog reopens by itself with your plan and cycle still selected.
5
Confirm
Click Upgrade & Pay (it shows the amount). You see “Plan updated successfully!”
A prorated upgrade uses any Uplifter account credit first, and the panel does not subtract it, so you can be charged less than shown. If no days are left to prorate, the plan changes with no charge and the next renewal bills the full price. With no charge there is no Immediate charge panel, and the button reads Confirm Change (or Keep and the plan name). On a monthly plan with a platform fee, a full-period charge runs to the 1st of next month at the full plan price. A pricier plan with a switch from Yearly to Monthly is not charged now: it starts at the end of your current period.
Emails. Every Admin gets a plan-changed email, except when you move back to a plan you already paid for. For a charged upgrade it names the amount, a receipt reference and, in Canada, the tax. Upgrading also clears any scheduled downgrade or cycle change.
If it does not go through.
- Declined. “Payment failed. Please check your payment method and try again.” Your plan stays as it was and admins get an email.
- Still processing. The plan changes once payment is confirmed. A later failure puts you back on your previous plan.
- Overlapping change. “Another plan change is still processing. We’ll email you once it’s confirmed.”
- Plan Changes Unavailable. Plan changes are switched off. Contact Uplifter support.