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Must know
  • A discount works from 12:00 AM on Valid from through the end of the Valid to day, in your club’s time zone, at checkout and in the dashboard alike.
  • You can change the dates on a discount in any status. A later Valid to brings a date-expired discount back to Active.
  • Activate on a Draft sets Valid from to the current date and starts it. To keep a future start date, use Publish in the edit wizard.
  • Once you pick a Valid to date, the field has no clear button.
Where to find it. Go to Settings > Financials > Discounts, then Create discount or Edit. The dates are on the General step and apply to automatic discounts too.
1

Set Valid from

Valid from is required and starts as the current date. Late in the evening that can already be tomorrow, so check it. A future date makes the discount Scheduled, and it starts on its own at 12:00 AM that day. Save as Draft keeps it a Draft, whatever the dates.
2

Set Valid to (optional)

Leave Valid to (Optional) on “No expiry” for no end date, or pick the last day. Days before Valid from are greyed out. For a one-day discount, pick Valid from on the calendar first, then the same day for Valid to. The status changes to Expired at midnight after that day.
Removing an end date. You can’t clear Valid to once it is set, and clicking the same day again keeps it. To empty it, move Valid from past it, then set Valid from back. Changing dates later. Choose Edit, change the dates and select Save changes. The status follows the new dates: a future Valid from makes an Active discount Scheduled again. A Deactivated discount stays that way until you activate it. Activating a Draft. Activate (in the row menu or on the detail page) sets Valid from to the current date, even over a future date. Late in the evening that can be tomorrow, which makes it Scheduled. Use Publish in the wizard to keep a future start. Where you see the dates. The Validity column reads “Starts” (Scheduled), “Until” or “No end date” (Active), or “Ended” (Expired), with a date. The detail page shows Start date and End date. Also good to know.
  • Copy from Existing moves a start date that has passed to today and keeps the end date.
  • With Every charge (under Discount applies to), each renewal re-checks the window, so renewals after Valid to cost full price.
  • Reaching Total redemptions (or Total discounted orders) also expires a discount. Raising the limit brings it back.
Related: What do the discount statuses mean? · How do I edit a discount? · How do I limit how many times a code can be used?