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Must know
  • Both paths start on the Organization Deactivated page you land on when you sign in.
  • If you cancelled your own plan, reactivation is instant and self-serve online.
  • If you were deactivated for non-payment, reactivation happens once a working card is added and your most recent failed invoice is paid — the page routes you to support to update your card.
  • Only admins (with the settings permission) can reactivate.
Which path you get depends on why your club was deactivated — the page shows the Reason, and the button changes to match.
1

If you cancelled your plan yourself

The reason reads Requested by customer. Click Reactivate My Organization. Your club is restored instantly — the dashboard, marketing site, and automated services all come back online and you’re taken straight to your dashboard.
2

If you were deactivated for non-payment

The reason reads Non-payment. Click Contact Us to Reactivate to reach the Uplifter team and update your payment card. Once a valid card is on file and your most recent failed invoice is paid, your club is reactivated automatically and the grace period is cleared.
Either way, reactivation brings back your admin dashboard, marketing site, and automated services (notifications and campaigns) — nothing is lost. If the button you expect isn’t there, double-check you’re signed in as an admin; if it still won’t reactivate online, use the contact option on the page. Related: What happens when my club is deactivated for non-payment? · How do I cancel my subscription? · How do I add, remove, or set a default payment card?