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Must know
  • Once a program has active enrollments, its Rate Card dropdown is disabled and dimmed. Hovering explains why: “Rate-card pricing can’t be changed once athletes are enrolled.” You can’t switch that program between fixed pricing and a card, or swap it to a different card, while athletes are enrolled.
  • The lock covers the assignment only. Tier prices and tier bands on the card itself stay editable at any time.
  • Tier edits are never retroactive and never charge anyone immediately — they take effect “at each family’s next billing cycle.”
  • A card can’t be emptied while any active program uses it: “This rate card can’t be emptied while its programs are active. Deactivate them first.” And it can’t be deleted while any program points at it, active or not.
  • Rate cards are available on plans that include Rate Cards — if you don’t see them under Settings → Financials, ask your Uplifter contact.
Nothing is stored per athlete. Every bill recomputes the athlete’s tier from the card’s live rows and their live enrollments. That’s why every kind of change behaves the same way: edit a price, change a schedule, or drop a class, and the new figure applies at the next billing cycle. Nothing to migrate, no back-billing. Editing tier prices. Change any row and click Save. The confirmation counts your exact exposure — distinct athletes with active enrollments in active programs on that card — then states that the change lands at each family’s next billing cycle with no charges now. Changing a schedule. Because tuition comes from weekly minutes, adding or removing weekly minutes on a program can move an athlete into a different tier at their next billing cycle. When an athlete drops a class. If they still have other rate-card enrollments, their monthly charge is refreshed to the post-drop tier. When their last active rate-card enrollment goes away, the monthly charge is cancelled outright. One thing to watch. If a card referenced by an enrolled athlete has no rows at bill time, that athlete’s charge is skipped rather than under-billed, and your admins are alerted. Treat it as a misconfiguration to fix, not a silent discount. Related: How do I price a program from a rate card? · How does rate-card billing charge families? · How do I edit or archive a program?