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Must know
  • If your payment account is re-flagged, payouts are paused and your public site is automatically taken offline until you re-verify.
  • Every active admin gets an email alert with a link to the payment onboarding page to fix it.
  • Once you re-verify, payouts resume and your public site is put back online automatically.
A payment account that was already verified can occasionally be re-flagged for review — for example after a business-info change or a periodic compliance check by our payment provider. When that happens, Uplifter protects you by pausing payouts and taking your public site offline so no new orders come in while the account can’t settle. How you’ll find out Every active admin receives an email titled “Action Required: Your payout account needs attention” with a direct link to your payment onboarding page.
1

Open payment onboarding

Use the link in the email, or go to Settings → Financials → Payment Onboarding. In most cases you’ll see Verification Requires Attention with a Payouts Paused notice. If the review turned up a rejected item — such as a document that didn’t pass — you may instead see Verification Issues and Action Required, with no on-screen “Payouts Paused” note. Either way, payouts are paused and your public site is offline, and each screen has a button to re-enter verification.
2

Re-verify your details

Follow the prompts to return to the secure verification page and update whatever’s requested (business details, documents, or bank information).
3

Confirm recovery

When your status returns to verified, payouts resume automatically and your public site is put back online for you — no manual republish needed (unless you changed your site’s publish state yourself while it was offline, in which case that choice is kept).
Related: How do I get verified to accept payments? · How do I finalize payments and get paid out? · How do payouts work?