Must know
- Promo codes require a code typed in at checkout; automatic discounts apply with no code.
- Automatic discounts come in two forms — per-program family and multi-session discounts set on the program itself, and org-wide automatic discount rules built on the Discounts page.
- All of them show as a reduction line on the invoice, so families see the savings either way.
Promo codes
These are the discount codes you build under Settings > Financial Setup > Discounts. They only apply when a customer types the code at checkout, and they can carry a scope, validity window, usage limits, and a minimum spend. Use them for time-boxed campaigns, referral offers, or “first 50 families” promotions where you want to hand out a code.Automatic family and multi-session discounts
These are set on the program itself — on its Billing step — not on the Discounts page. There are two kinds:- Family / sibling discount — a lower price when more than one athlete from the same family enrolls.
- Multi-session discount — a lower price when one athlete signs up for several sessions.