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Must know
  • Invoicing stays locked until your payments account is verified and payouts are set up. Until then you’ll see a “Set up payments to start invoicing” prompt instead of the Create Invoice button.
  • An invoice must go to a guardian already on file — you can’t create a new family while building the invoice.
  • Sending an invoice adds its total to the guardian’s balance and emails the family a copy with a link to pay.
Invoices bill a guardian for anything you sell outside of online checkout.
1

Open the invoice builder

Go to Financials → Invoices and click Create Invoice.
2

Choose the recipient

Under Recipient, search for and select the Guardian this invoice is for.
3

Add line items

For each charge, fill in a Description, Qty, and Price. Each line can also be tagged to a specific Athlete (optional) — handy when one invoice covers several kids. Use Add another item for more lines. The subtotal, tax, and total update as you type.
4

Set the due date

Pick a Due date. If the date is already past your grace period, you’ll get a heads-up that the invoice will show as overdue.
5

Save or send

Under Delivery, choose Save as draft to finish later, or Send immediately to email the payment link now. Then click Save draft or Send invoice.
Related: What do the invoice statuses mean? · How do I share an invoice’s payment link? · How do I edit or delete a draft invoice? · Get verified to accept payments