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Must know
  • Where and what. Closures live in Settings > Registration > Holidays and can cover your whole gym or chosen categories, programs, facilities or spaces.
  • Existing sessions need your say. A closure stops new sessions on closed days. Sessions already scheduled are cancelled only if you tick them in the dialog.
  • Calendar notes close nothing. A note shows on the calendar only, and its type can’t be changed after saving.
  • Emails go out ahead. Families are emailed up to 7 days before an enabled closure starts, while the Holiday closure automatic email is on.
Who can do this. Staff with the Edit Training permission.
1

Open the Holidays page

Go to Settings > Registration > Holidays and click Add Closure.
2

Name it and pick the dates

Enter a Name (such as Winter Break) and a Start date. Add an End date (optional) for a range. A range can run across New Year and last up to 366 days. Two closures can’t share the same name and start date.
3

Closure or note

Leave Closes the gym on for a real closure, or turn it off to save a Calendar note. This can’t change after saving.
4

Add a time window (optional)

Set both Starts and Ends to close only overlapping sessions, such as 5:00 PM to 7:00 PM.
5

Choose what it covers

Leave Apply to entire gym on, or turn it off and pick Categories, Programs, Facilities and Spaces. Anything you pick is included: a program matches if its category, its own name, its facility or one of its spaces is selected.
6

Click Add Closure

With no sessions in the way, it is added and turned on. Otherwise a dialog lists the existing sessions, none ticked. Tick the ones to cancel and confirm with Add Closure & Cancel [N]. Nothing is saved until you confirm. Run anyway keeps that program running on that date, through this and any later closure. Undo it from the program’s Sessions tab.
After it exists. Each row has an Enabled switch, a pencil to edit, and a trash icon on custom closures. Turning one on lists sessions you can cancel; turning it off lists missing sessions you can re-add. Editing can show both lists. Deleting one that was hiding sessions offers to re-add them, and deleting can’t be undone. Sessions holding attendance or other records are kept unless you tick an extra box. National holidays. Public holidays for your country or province are added to each year’s list as National rows, turned off. Their name and dates are fixed and they can’t be deleted, only limited in scope. Who is emailed. Nothing is sent when you save. Families are emailed up to 7 days before an enabled closure starts, unless the Holiday closure email is off. A whole-gym closure goes to all guardians and staff. A scoped closure goes to families of the chosen categories and programs. Guardians who turned the club’s email off are skipped. In that same window, an announcement is posted and admins are reminded. Counts and billing. Cancelling or re-adding sessions reprices unpaid invoices for per-session programs. Closures never apply per season. See How do closures affect sessions? Related: How do holiday closures affect a program’s sessions, counts and billing? · How do I view and filter the class calendar? · What happens when the club closes for a holiday? · What are notification rules and reminders?