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Must know
  • One charge, split by class. There is one monthly rate-card charge per athlete, per payer and Family (one charge in the usual single-Family case). Each card prices its own classes, the amounts add up, and the invoice splits the total into one line per class by weekly minutes.
  • Billed in advance, never prorated, never discounted. It bills on your club’s Monthly billing day. Checkout charges the full tier, less anything already paid toward that card this cycle.
  • Recomputed every month. Each bill re-prices the athlete from the classes that count right now. A few cases bill the previous amount instead (see When the previous amount is kept).
  • Availability. Rate Cards is turned on for your club by Uplifter. If you don’t see Rate Cards under Settings > Financials, contact Uplifter support.
Which classes count. An enrollment counts when it is Active or Requirements pending, its program is active, and its end date has not passed. Paused classes do not count. Weekly minutes come only from schedule slots in effect today, or on the program’s start date if it has not started. A family buying in August for a September program is priced on the September schedule. An athlete on two cards gets each card’s tier, added together. Families. When guardians combine two Families, classes across the combined Family set each card’s tier, which can raise future bills (guardians see a warning when they merge). Each original payer keeps a separate charge and invoices and pays only their share of the split. The invoice. Each class gets its own line, named after its program, on that program’s GL code, taxed at its facility and following its tax-exempt setting. The shares add up to the tier exactly. A later card switch does not re-attribute tuition already paid. Your billing day. Charges bill in advance on your Monthly billing day under Settings > Financials > Payment Schedule (the 1st when unset). Days 29 to 31 fall back to the last day of shorter months. You can change the day: saving opens Change the billing day?, which shows how many recurring registrations move and warns if any would bill again for days families already paid. Confirm with Change the billing day or back out with Keep the current day. At checkout. A new rate-card athlete pays the full monthly tier, never prorated, covering registration day up to the next billing day. Recurring starts on the billing day after registration day, so registering the day before means a full month at checkout and the full tier again the next day. Adding classes mid-cycle charges the new tier minus what that payer already paid toward that card this cycle, never less than $0.00. Drop-ins and another payer’s payments do not count. What doesn’t apply. Rate-card tuition takes no discounts: discount codes, automatic discounts and bulk registration discounts skip it, and automatic sales never show on rate-card programs. Pass and membership price overrides, per-session pricing and the Proration setting do not apply. When the previous amount is kept. The charge bills its previous amount, split across the live classes, instead of re-tiering in three cases: any counted class is Requirements pending; the payer left the Family and the amount captured then still applies; or the payer is no longer allowed to pay for that Family. A cycle already invoiced after a decline is retried at that invoice’s total. Paused and ended classes. A paused class leaves the tier. If every class is paused, the charge stays in place but bills nothing, with no alert. The charge ends only when no Active, Requirements pending, Payment pending or Paused class remains, and Mark Complete on the last class ends it. Failed and skipped charges. When a charge fails, the family gets the payment-failed notice and the enrollment is not revoked. Once it is overdue, admins are alerted. If a card has no tiers or the athlete has no billable class, the charge is skipped. That is not a decline: the family gets no notice, the charge stays due, and admins get an alert. Where you see it. Open Financials > Recurring Billing and select the charge. The source section shows Rate card (the current tier, “an aggregate of this athlete’s live enrollments, recomputed at bill time”) and Enrollments billed. In Edit recurring charge, Amount, Frequency and Billing date are disabled for a rate-card charge, each with a reason: the price is recomputed every cycle, and it always bills monthly on the club’s billing date. Related: What happens when I change a rate card after athletes are enrolled? · What are recurring charges? · What happens when a recurring charge fails? · How do I set my club’s monthly billing day and grace period?