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Must know
  • Staff are assigned on the Staff step. Each coach gets a role, and one is marked Primary.
  • If your club requires certifications for program coaches, staff missing a required one can’t be added here — they appear greyed out with a “Missing” note, and the required certifications are listed just below the Add Staff Member picker.
  • The Show Coach on Marketing Site toggle controls whether an assigned-coach preview appears on the program’s public card; it doesn’t affect the full program page, which always lists every assigned coach.
On the Staff step (the Staff Assignments card):
1

Add coaches

Use Add Staff Member to pick a coach from your staff list. Repeat for everyone who works the program.
2

Set roles

Give each person a role — Lead Coach, Assistant Coach, Substitute, or Volunteer — using the dropdown next to their name.
3

Mark a primary

Click the star to set the Primary coach. The first person you add is primary by default; on the public program card the primary is the coach marked with a star.
4

Control public display

Toggle Show Coach on Marketing Site on or off to decide whether the assigned-coach preview (all assigned coaches, with the primary starred) appears on the program’s public card. The full program page lists every assigned coach either way.
These coaches become the default staff for every session the program generates. Need a different coach for just one date? Override it on that session instead — see the article below. Related: How do I edit, reschedule, or cancel a single session? · How do I create a new program?