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Must know
  • Your club sets the rules. Usually one listed option is enough, but some rules need all of them.
  • The register flow adds what’s missing. A program’s Membership Required and Pass Required steps put it in your cart.
  • A pass covers your family. A membership covers one athlete. A usable pass your family owns meets a pass requirement. A membership requirement is usually met by that athlete’s own active membership (or one in your cart for them).
  • Not just programs. Store items and event tickets list rules in a Before you get this panel. Bookings have a Membership Required step, and competitions show a Membership Required notice.
Why it happens. Your club sets these rules. Uplifter checks when you register and again at checkout. Where you see it. A program card shows Membership Required or Pass Required. The badge links to your club website’s Memberships or Passes page when the club sells one online, but the one you need may not be listed there. Otherwise it is plain text. The program page lists each Required Membership and its price. Purchase required means something else must come first: see Why do I need to buy or register for something else first? One option or all. Usually one listed option is enough. Some programs need every one: the step says “This program requires all of the memberships below.”, adds them all to your cart, and Continue stays disabled until each is covered. A club can also name one membership cycle, such as one season; another cycle doesn’t count. What counts as having it.
  • A pass counts when it is Active, has started, hasn’t expired, isn’t still pending and, for a credits pass, has a use left. A pass your family owns covers that family’s active athletes. A pass bought in your own name before your family existed still counts: see How do I assign an older pass to my family?
  • A membership counts for that athlete only, when it is Active, has started, hasn’t ended and isn’t still pending. One set to end at the period’s end counts until then.
  • Some programs accept a membership held by anyone in your family.
How the register flow helps.
  • If you already have it, the pass step says “Active pass found” and the membership step doesn’t appear.
  • If not, pick an option (it is picked for you when there is only one, or when all are needed). It joins your cart and is paid in the same checkout, as its own line at its own price.
  • “Already in your cart” means it isn’t added twice. A pass in the cart counts for any athlete; a membership must be for this athlete.
  • Memberships this athlete can’t buy show greyed out under “Ineligible for [athlete name]”, with the reason. Passes they can’t buy aren’t listed.
Dead ends. “No eligible memberships” offers Choose a different athlete. “No available passes” or “[name] cannot be added online” means contact the club. Joining a waitlist. Unless your club requires it, a missing pass or membership doesn’t stop a join: the pass step is skipped, and the membership step appears only if your club collects it when you join (otherwise it is billed when your athlete is moved into the program). If your club requires the membership or pass before you can join, your athlete must already hold it, or buy the membership during the join if the club collects it then. Store items, tickets, bookings and competitions. A store item that needs a membership shows “Also required: a membership” and asks “Who will hold this membership?”. An event ticket that needs a membership only works for an attendee who already holds it. A required pass isn’t added for you: use the link to buy it first. For a pass, and a store item’s membership, your club sets whether you’re stopped right away, at checkout, or only warned. Programs always stop you. If the program fills first. After “That spot just filled up”, the program and the membership added for it leave your cart together. If checkout stops you. It says the athlete “does not have the required membership” (or pass). Add it or contact the club. Staff can knowingly enroll an athlete without it. Related: How do I buy a pass? · How do I buy a membership? · What is a pass and who does it cover? · Why can’t I register my athlete for a program?