Skip to main content
Must know
  • There’s no code to type. Automatic discounts apply on their own when your cart meets the club’s rule.
  • Sign in before you pay so a family discount can count the enrollments you already have.
  • A better automatic discount replaces your code. It takes over when it saves more than a promo code you entered. Discounts never stack.
While you browse. A program card or page can show a green label naming a sale, with the regular price crossed out. If the sale covers only the first payment of a recurring price, the label reads “[sale name] - first payment $19.00” and the regular price stays as shown. A family discount, or another automatic discount that depends on your family or the rest of your cart, doesn’t show as a sale label. You see it at checkout, which has the final price. At checkout. Discounts appear under the Discount Code box. Each automatic discount gets a green label naming it and why it applied, for example “[discount name] - 2 athletes enrolled”. It has no Remove button; it drops off if your cart stops matching the rule. A promo code you typed gets its own label. Why signing in matters. Some family discounts count your family’s existing active enrollments, which checkout sees only when you’re signed in. Signed out, you may see Sign in to apply family discounts: “This gym discounts families with more than one active enrollment. Sign in so we can count the ones you already have.” Select Sign in to be counted; it’s not a promise of a discount. When a code is replaced. An automatic discount replaces your code on an item only when it saves you more on that item; a tie keeps your code. If it replaces your code on every item, your code’s label reads “A better automatic discount replaced [code].” On a recurring item. For a membership, pass or anything billed automatically, a blue banner can show the discount, today’s charge, and when later charges start: at the regular price, or at the discounted price if the discount applies to every charge. Family discounts on later charges. A family discount that applies to every charge and counts your family’s active enrollments is checked again at each automatic charge, so it can change if a sibling joins or leaves. The upcoming amount reads (estimated) on the Next Charge tile in Billing Details, in Invoices, and on the invoice’s Automatic payment note: “The final amount reflects your family’s enrollments on the charge date.” On a phone, both pages are under More. Related: How do I register my athlete for a program? · What are automatic (recurring) payments? · Why am I asked to sign in before I can check out?