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Must know
  • Settings opens Account Settings (on phones, tap More first). The Phone Number section is on that page.
  • The texted code is 6 characters and works for 10 minutes. After Resend, only the newest code works.
  • A verified number can’t be edited in place. Choose Remove, then add and verify the new number.
  • If you already agreed to texts (at sign-up, checkout or earlier), texts start as soon as a new number is verified. The consent checkbox only shows when no consent is on file.
Where to find it. In the family portal, choose Settings, the last item in the sidebar. On a phone, tap More in the bottom bar, then Settings.
1

Enter your number

In the Phone Number section, type your mobile number. The flag picker starts on US. Send Verification Code stays disabled until the number is valid.
2

Agree to texts (if asked)

A consent checkbox appears under the phone field only if you haven’t agreed to texts yet. Tick it to have texts start once you verify.
3

Enter the code

Choose Send Verification Code. On the Check your phone screen, type the 6-character code we text you. Capitals or lowercase both work. It is checked as soon as you type all 6, with no Verify button.
4

Confirm

The number shows a green Verified label and an SMS Notifications section appears below it.
If the code doesn’t work. A wrong or expired code shows Invalid or expired code. Please try again. Choose Resend for a new one, or Use a different number to start over. If a number is saved but not verified. You see This phone number is not yet verified. The button reads Verify Phone Number, with Remove beside it. Change or remove your number. Choose Remove. It happens right away, with no confirmation. Then enter and verify the new number. Removing a number does not end your text agreement. To stop texts, untick the checkbox under SMS Notifications and choose Save Changes. Does verifying matter for club texts? Club texts and text campaigns need a phone number, your agreement to texts and no opt-out, not a verified number. Your club needs a verified number to start a text conversation with you in chat. Your agreement date is listed under Account activity & security. Related: How do I turn text message notifications on or off? · How do I update my contact info and text alerts? · How do I message my club or coach?