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Must know
  • After a successful checkout you land on an Order Confirmed page showing your order reference, and a receipt email is sent to you automatically.
  • Paying by bank (ACH) transfer shows Payment Submitted instead — the bank takes 1–3 business days to confirm before your confirmation email arrives.
  • You don’t have to do anything to receive a receipt; it’s emailed on its own.
Your receipt reaches you two ways, with no extra steps needed.

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Right after you pay

When a card or digital-wallet payment goes through, the checkout shows an Order Confirmed page with:
  • your order reference,
  • the Order Details — each item, subtotal, tax, and total.
At the same time, a receipt email is sent to the address on your order automatically.

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If you paid by bank transfer

Bank (ACH) transfers don’t confirm instantly. You’ll see a Payment Submitted page letting you know the transfer is on its way:
ACH bank transfers take 1–3 business days to confirm. We’ll send you a confirmation email once your payment clears.
Your confirmation email arrives once the bank clears the payment.

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Finding it later

Every payment also lives on your Orders page. Open any order to view its full breakdown and the card used. If the confirmation page ever says a receipt is unavailable, don’t worry — if your payment went through, the confirmation email still arrives shortly. Related: Where can I see all my orders and charges? · What do the order statuses mean? · What happens if my payment is declined at checkout?